IT Asset Support Technician

The Work:

The IT Asset Support Technician supports the client’s Base Custodian by organizing and properly maintaining the client-wide inventory, including all warehouse IT equipment.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Key Responsibilities:

• Provide inventory support to directorates for approximately 9,000 items within DPAS.
• Ensure all accountable IT items are accepted on another EC account prior to release (approximately 3–6 times daily).
• Dispose of all packing and waste material in accordance with applicable guidance (approximately 4–6 pallets per month).
• Dispose of all hardware and software products using processes and checklists that comply with applicable Government policies.
• Conduct an annual 100% inventory and a monthly inventory of 10% of all trackable assets in accordance with applicable policies and laws.
• Account for all Government Furnished Equipment (GFE) provided to the workforce in accordance with the inventory reporting requirements described herein.
• Ensure proper accountability for all GFE transitioning within the IT support areas of operation.
• Other duties as assigned.

Qualifications – Here’s What You Need:

• Bachelor’s degree from an accredited college or university in information technology, computer science, information systems, or a related field. Equivalent combinations of education and directly relevant experience may be considered in lieu of a specific major, in accordance with client requirements.
• Current CompTIA Security+ (Security Plus) certification (or higher-level DoD 8570/8140-compliant baseline certification in the Information Assurance Technician category), demonstrating foundational knowledge of cybersecurity principles, practices, and controls.
• Active Secret security clearance required.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

Our Commitment to you / overview of benefits:

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager

Working Conditions:

• Professional office environment, with the ability to work onsite in the main office.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.