Information Technology & Information Systemsunmatched
Information Technology Softwareunmatched
Inventory Managementunmatched
Laptop PCunmatched
Lift/Move 50 Poundsunmatched
Manufacturingunmatched
Microsoft Active Directoryunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Windows Operating Systemunmatched
Microsoft Windows System Administrationunmatched
Mobile Devicesunmatched
Network Administration/Managementunmatched
Network Cableunmatched
Operationsunmatched
Printersunmatched
Problem Solving Skillsunmatched
Software Administrationunmatched
Software Licensesunmatched
Systems Administration/Managementunmatched
TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
Team Playerunmatched
Technical Operationsunmatched
Technical Supportunmatched
VPN (Virtual Private Network)unmatched
Vision Planunmatched
Description
Description
iBUYPOWER is seeking a motivated and detail-oriented IT Assistant to support our IT department with daily technical operations. The ideal candidate will assist with computer deployment, troubleshooting, user support, inventory management, and network maintenance in a fast-paced manufacturing environment.
Key Responsibilities
Provide technical support for desktops, laptops, printers, and mobile devices
Assist with Windows installation, imaging, and deployment
Set up and configure new computers and user accounts
Troubleshoot hardware, software, and network issues
Support Active Directory user management and password resets
Assist with inventory tracking of IT equipment and software licenses
Maintain and organize IT documentation
Support Microsoft 365, Outlook, and Teams users
Assist with network cabling and workstation setup
Monitor and escalate issues to senior IT staff when necessary
Follow company IT security policies and procedures
Skills, Knowledge and Expertise
Basic knowledge of Windows 10/11
Basic understanding of computer hardware and networking
Familiarity with Microsoft Office and Microsoft 365
Strong troubleshooting and problem-solving skills
Good communication and customer service skills
Ability to lift up to 50 lbs and move computer equipment
Ability to work independently and as part of a team
Preferred Qualifications:
1+ year of IT support experience
1+ year experience with Active Directory
1+ year experience with imaging tools (WDS, MOT, PDQ Deploy, or similar)