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IT Assistant

Kim s Convenience Stores Inc

Palestine, TX

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JOB DETAILS
SKILLS
Communication Skills, Computer Certifications, Computer Networks, Computer Science, Computer Skills, Copying Machines, Customer Support/Service, DNS (Domain Name System), Desktop PC, Digital Circuit Design, Document Scanners, Driver's License, Hardware Components, Hardware Installation, Hardware Upgrades, Help Desk, Identify Issues, Information Technology & Information Systems, Lift/Move 30 Pounds, Microsoft Active Directory, Microsoft Windows Operating System, Network Administration/Management, Network Cable, Network Systems, On Call, Point of Sale (POS) Software, Point of Sale (POS) Systems, Presentation/Verbal Skills, Printers, Software Configuration Management, Software Upgrades, Systems Administration/Management, Technical Support, Technical Writing, Trouble Tickets, VPN (Virtual Private Network), Willing to Travel, Writing Skills
LOCATION
Palestine, TX
POSTED
1 day ago

Position Title: IT Assistant

Location: Palestine, TX

Job Category: Full-time, Troubleshooting



Description:

Kim's Convenience Stores is a rapidly growing convenience store chain and we are searching for friendly, energetic, and highly motivated candidates to join our team!

We are looking for technically skilled candidates for the position of IT Assistant.


Benefits:

  • 401(k)
  • Paid Vacation

Schedule:

  • Monday - Friday / 8-hour shift
  • On call – weekends / holidays (rotating)


IT Assistant Responsibilities:


  • Installing and configuring hardware and software components on location
  • Troubleshooting and installing Printer/Copier/Scanner machine, hardware and software issues, point of sale systems, digital menu boards, online platforms
  • Providing technical support for end users in Office 365 and other software
  • Installing / Re-installing / Troubleshooting / Upgrading of Hardware/Software
  • Work on rack and non-rack mounted equipment. (Audio, Camera, & Networking)
  • Installing and upgrading various software as needed
  • Provide support to users through Help Desk Ticketing, Phone, and Remote Desktop
  • Establishing good relationships with all departments and colleagues
  • Manage and update technical and procedural documentation as well as trouble tickets
  • Performing duties as assigned by Manager/ Supervisor


Requirements


  • Associate degree or industry recognized certificate in Computer Science
  • 2+ years of experience in computer networks and systems administration / maintenance
  • Strong knowledge of Microsoft Windows operating systems, Active Directory, & DNS
  • Must possess strong knowledge of and be able to troubleshoot LAN, WAN, & VPN
  • Must be able to lift to 30 lbs. and be able to work in confined spaces.
  • Must be able to climb up and down a 10’ ladder
  • Must be able to run network cables in attics and other cramped non-air-conditioned spaces for short periods of time.
  • Must possess a clear driving record and be able to travel to locations to perform repairs
  • Network related certifications a plus
  • Good written and verbal communication skills
  • Good interpersonal and problem-solving skills

Experience:

  • Troubleshooting: 2 years (Preferred)
  • Windows: 2 years (Preferred)




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About the Company

K

Kim s Convenience Stores Inc

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