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IT Associate Technology Analyst - Infrastructure Epitec Staffing
East Moline, ILToday
- $23–$25 Per Hour
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Skills
- Application Programming Interface (API)unmatched
- Authenticationunmatched
- Bookkeepingunmatched
- Business Solutionsunmatched
- Communication Skillsunmatched
- Customer Experienceunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Data Analysisunmatched
- Financial Statementsunmatched
- General Ledger Accountingunmatched
- Generally Accepted Accounting Principles (GAAP)unmatched
- IT Service Management (ITSM)unmatched
- ITIL (IT Infrastructure Library)unmatched
- Identify Issuesunmatched
- Identity Data Managementunmatched
- Lean Manufacturingunmatched
- Problem Solving Skillsunmatched
- Process Developmentunmatched
- Reconciliationunmatched
- SQL (Structured Query Language)unmatched
- Software Administrationunmatched
- System Integration (SI)unmatched
- Technology Analysisunmatched
Description
Job Title: IT Associate Technology Analyst
Location: East Moline, IL
Duration: 12 months
This team is currently working a hybrid schedule – 4 days in the office each week.
Required Experience:
Other Relevant Experience
Location: East Moline, IL
Duration: 12 months
This team is currently working a hybrid schedule – 4 days in the office each week.
Required Experience:
- 1+ years of experience supporting software applications or business systems, including issue analysis and resolution within defined processes
- 1+ years of experience working in a service desk, application support, or customer support environment with a focus on responsiveness and customer experience
- Ability to clearly communicate technical and functional information to dealers, business users, and team members
- Proven ability to follow established support processes while escalating issues appropriately when needed
- Demonstrated learning mindset with the ability to build functional and technical knowledge over time
- Foundational understanding of Generally Accepted Accounting Principles (GAAP), including bookkeeping, general ledger, reconciliations, and financial statements
Other Relevant Experience
- Exposure to dealership operations or dealer-facing business applications
- Familiarity with IT service management concepts such as ITIL or Lean Service Management (LSM)
- Experience using Client technologies such as Office, Power Platform, or Dynamics 365
- Basic understanding of security fundamentals, including identity management and multi-factor authentication (MFA)
- Working knowledge of SQL for data analysis or troubleshooting
- Awareness of API concepts and system integrations
Numbers & Facts
| Location | East Moline, IL |
| Salary | $23–$24 Per Hour |
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