Title: IT Business Analyst
Location:Atlanta, GA Duration: 8+ months Notes:
Either Web Cam or In Person interview
Job description:
Under general supervision, analyzes customer business needs and participates in the planning, design and implementation of new or enhanced systems.
The Senior Business Analyst for KOALA is responsible for analyzing business needs and supporting the planning, design, and implementation of new or enhanced systems for the Georgia Department of Early Care and Learning (DECAL).
This role serves as the primary subject matter expert for KOALA, providing guidance to Child Care Services (CCS), Legal/CRC units, the DECAL application development team, and third-party vendors. The position also supports KOALA production activities, enhancements, and testing.
Core Responsibilities
Ensure KOALA application functionality, requirements, and industry standards are accurately defined and implemented.
Serve as the primary subject matter expert for KOALA program operations.
Coordinate KOALA maintenance and support activities, representing agency interests.
Develop detailed business requirements and system documentation.
Assist CCS with creating KOALA user training materials, including screenshots and guidance. Develop and execute test plans; support user acceptance testing and data preparation.
Participate in KOALA enhancement projects through the full project lifecycle, from definition through evaluation.
Build collaborative partnerships with internal teams and external vendors to ensure timely and successful deliverables.
Fulfill data requests as needed.
Technical Skills & Competencies Experience
Managing IT projects and writing business requirements. Strong self-starter who can work independently.
Excellent written and verbal communication skills. Ability to communicate effectively with CCS and Legal staff.
Strong command of English grammar, punctuation, and writing conventions.
Ability to quickly understand and translate stakeholder needs.
Receptive to direction, feedback, and editing. Logical, analytical, and detail-oriented. Proficiency with Microsoft Office, Balsamiq, Azure DevOps, and SQL scripting
Physical Requirements
Ability to receive and understand information through oral communication.
Clear, effective verbal communication. Ability to hear and understand normal conversation levels.
Close visual acuity for data analysis, transcription, computer work, reading, and visual inspection. Ability to review, categorize, prioritize, and analyze data using discretion and judgment.
Ability to apply evaluative reasoning in situations requiring subjective analysis.
Preferred Qualifications
Bachelor's degree in a related field with 10+ years of relevant experience.
Required skills
Proficiency with Microsoft Office, Balsamiq, Azure DevOps, and SQL scripting.
Numbers & Facts
Location
Atlanta, GA
Industry
Computer/IT Services
Company Size
20 to 49 employees
Year Founded
2002
Website
http://crescensinc.com/
About Company
Crescens Inc. is an industry leader in providing IT staffing services and tailored workforce solutions to meet the demanding expectations and distinctive needs of clients across the United States and Canada. We have grown tremendously in the past years and have been applauded by our clients for the quality of workforce and the quick turnaround time. We have evolved from good service to great service and all management plans are geared towards quality.
Our vision is to be the best in Talent Acquisition and strive for excellence consistently by focusing on four performance dimensions; Quality, Efficiency, Cost and Risk. A satisfied client and candidate are the backbone to our continued success. Headquartered in New Jersey, we are a team with unique expertise to deliver exceptional results to our clients by setting benchmarks and establishing best practices.
Skills
Acceptance Testingunmatched
Analysis Skillsunmatched
Business Analysisunmatched
Business Developmentunmatched
Certified Coding Specialist (CCS)unmatched
Childcareunmatched
Communication Skillsunmatched
Customer/Client Researchunmatched
Data Analysisunmatched
Data Visualizationunmatched
Documentationunmatched
Editingunmatched
English Languageunmatched
Establish Prioritiesunmatched
Industry Standardsunmatched
Information Technology & Information Systemsunmatched
Legalunmatched
Management of Information Systems/Technology (MIS)unmatched
Needs Assessmentunmatched
People Managementunmatched
Physical Demandsunmatched
Presentation/Verbal Skillsunmatched
Production Supportunmatched
Project Lifecycleunmatched
Project/Program Managementunmatched
Requirements Managementunmatched
Software Developmentunmatched
Standards Developmentunmatched
Team Playerunmatched
Test Dataunmatched
Test Plan/Scheduleunmatched
Testingunmatched
Time Managementunmatched
Writing Skillsunmatched
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