IT Business Analyst

Nissha Medical Technologies

Buffalo, New York

30+ days ago

Job Description

JOB DESCRIPTION

Core Responsibilities:

Requirements & Solution Support
Gather and document business requirements through stakeholder engagement
Translate requirements into functional specifications and user stories
Assist in identifying solution options aligned to business needs
Support senior analysts in solution design and delivery
Manufacturing & Supply Chain Support
Build knowledge of Manufacturing and Supply Chain processes:
Work Orders, Procurement, Inventory, Planning
Assist in troubleshooting transactional issues
Support analysis of upstream and downstream process impacts
Incident & Issue Support
Investigate production issues and gather relevant details
Perform initial analysis and support root cause identification
Coordinate with senior analysts, developers, and vendors for resolution
Document issues, findings, and resolutions
Enhancements Delivery
Support enhancement lifecycle from intake through deployment
Assist with discovery sessions and documentation of business needs
Help document process improvements and proposed solutions
Support prioritization and tracking of enhancement requests
Implementations & Projects
Support requirements gathering, testing, and deployment activities
Assist with system configurations and validation testing
Participate in global ERP rollouts and site implementations
Provide support during go-live and hypercare
Testing & Quality Assurance
Develop and execute test scripts for UAT and system testing
Document test results and track defects
Support defect triage and resolution activities
Maintain test documentation and artifacts
Stakeholder Collaboration
Communicate with business and IT stakeholders to clarify requirements
Provide status updates on assigned work
Escalate risks, issues, or blockers as needed
Build relationships across teams and functions
Documentation & Standards
Create and maintain documentation including:
Requirements, test scripts, process flows, and user guides
Follow established team standards for documentation and delivery
Ensure accuracy and completeness of work
Operating Environment:
- Blended delivery models: projects, enhancements, and SLA-driven support
- Tools: Oracle Fusion ERP, SolarWinds Samanage, Smartsheet, Visio
- Fast-paced environment with multiple concurrent priorities
- Collaboration with global stakeholders and cross-functional teams
Requirements:
- Bachelor's degree in Business, IT, Computer Science, or related field
- 2-5 years experience as a Business Analyst, Business Systems Analyst, or Systems Analyst
- Experience supporting ERP systems or enterprise applications
- Experience working with cross-functional teams
- Understanding of SDLC concepts and project delivery
- Strong analytical, documentation, and communication skills
- Ability to manage multiple tasks and meet deadlines
- Some travel may be required
Preferred Qualifications:
- Experience with Oracle Fusion or similar ERP systems
- Exposure to Manufacturing or Supply Chain processes
- Experience working in Waterfall / Agile or hybrid delivery environments
- Exposure to global implementations or support environments
- Experience with:
  - System testing and documentation
  - Reporting tools (OTBI, Tableau, etc.)
Knowledge, Skills, and Abilities:
- Strong attention to detail and organization
- Ability to analyze problems and support solution development
- Effective written and verbal communication
- Ability to work collaboratively within a team
- Willingness to learn and develop domain expertise
- Ability to follow processes and standards
Success in this Role:
- Delivers assigned work accurately and on time
- Produces clear and complete documentation
- Supports issues resolution effectively
- Builds functional and system knowledge over time
- Contributes positively to team delivery and collaboration
- Demonstrates growth toward increased ownership

Numbers & Facts

Location

Buffalo, New York

Skills

Acceptance Testingunmatched
Agile Programming Methodologiesunmatched
Analysis Skillsunmatched
Bug Tracking/Defect Managementunmatched
Business Analysisunmatched
Business Solutionsunmatched
Communication Skillsunmatched
Computer Scienceunmatched
Cross-Functionalunmatched
Detail Orientedunmatched
Documentationunmatched
Documentation Standardsunmatched
ERP (Enterprise Resource Planning)unmatched
Enterprise Applicationsunmatched
Establish Prioritiesunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Inventory Planningunmatched
Manufacturingunmatched
Microsoft Visiounmatched
Multitaskingunmatched
Oracle ERPunmatched
Oracle Fusion Middlewareunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Purchasing/Procurementunmatched
Quality Assuranceunmatched
Requirements Managementunmatched
Root Cause Analysisunmatched
Samanageunmatched
Service Level Agreement (SLA)unmatched
Software Development Lifecycle (SDLC)unmatched
Supply Chainunmatched
System Testunmatched
Systems Administration/Managementunmatched
Systems Analysisunmatched
Tableauunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Test Plan/Scheduleunmatched
Test Requirementsunmatched
Test Scriptsunmatched
Testingunmatched
Time Managementunmatched
Validation Testingunmatched
Waterfall Model of Software Developmentunmatched
Willing to Travelunmatched

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IT Business Analyst

Job Description

Numbers & Facts

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