IT Business Analyst

TekWissen LLC

Mettawa, IL

JOB DETAILS
SALARY
$50–$55
SKILLS
Acceptance Testing, Agile Programming Methodologies, Amazon Web Services (AWS), Analysis Skills, Biology, Biotech and Pharmaceutical, Business Analysis, Business Case, Business Processes, Business Solutions, Change Management, Cloud Computing, Communication Skills, Corporate Compliance, Data Analysis, Data Lake, Data Processing, Diversity, Document Change Management, Documentation, Environmental Sciences, Finance, IBM Cognos, IT Service Management (ITSM), Information Technology & Information Systems, Integration Testing, Kernel Programming, Knowledge Base, Medical Products, Microsoft Windows Azure, Operational Improvement, Operational Strategy, Organizational Skills, Power BI, Pricing, Problem Solving Skills, Process Flow, Process Improvement, Project/Program Coordination, Qlik, Quality Management, Regulatory Compliance, Requirements Management, Revenue Management, SQL (Structured Query Language), ServiceNow, Software Administration, Software Development Lifecycle (SDLC), System Integration (SI), System Lifecycle, System Test, Systems Analysis, Systems Maintenance, Technical Delivery, Test Design, Waterfall Model of Software Development, Workforce Management, Writing Skills
LOCATION
Mettawa, IL
POSTED
1 day ago
Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. This Client is mission is to discover and deliver innovative medicines and solutions that address complex health issues and enhance people's lives.

Position: IT Business Analyst
Location: Mettawa, IL 60045
Duration: 8 Months
Job Type: Temporary Assignment
Work Type: Hybrid
Job Description:
  • Client's Business Technology Solutions (BTS) team partners closely with US Commercial Finance to support and enhance the systems and data capabilities that underpin revenue management, rebate processing, and commercial reporting. This role sits at the intersection of business and technology, working across a portfolio of commercial platforms to translate complex business needs into well-defined system solutions.
  • As an IT Business Analyst, you will serve as a key liaison between business stakeholders and technical delivery teams, supporting the full lifecycle of system changes, from requirements gathering and design through testing, deployment, and documentation. You bring a structured, analytical mindset and are equally comfortable leading a requirements workshop, writing a user story, or digging into a data discrepancy with SQL.
Primary Responsibilities:
  • Partner with business stakeholders to understand, capture, and translate complex commercial and finance requirements into clear, actionable system specifications.
  • Support project coordination activities including milestone tracking, status reporting, and cross team dependency management to keep delivery on track
  • Operate as an effective member of blended delivery teams, supporting end-to-end system changes through Client's System Lifecycle (SLC) framework, from initiation and design through testing and deployment
  • Analyze proposed system changes and new technical opportunities; assess and clearly communicate impacts, risks, and trade-offs to both technical and non-technical audiences
  • Perform hands-on data analysis using SQL to investigate issues, validate outputs, and deliver accurate, audience-appropriate insights across a range of business and technical stakeholders
  • Contribute to business case development for new initiatives; proactively identify and recommend opportunities for process improvement and operational efficiency
  • Create and maintain high-quality system documentation- including functional specifications, process flows, data dictionaries, and knowledge base articles - to support a robust and shared understanding of supported applications
  • Elicit, author, and refine agile user stories, requirements specifications, business process documentation, and solution design artifacts
  • Plan, coordinate, and execute testing activities - including system integration testing (SIT) and user acceptance testing (UAT) - to ensure delivered solutions meet defined business acceptance criteria
  • Ensure all delivery activities adhere to Client's division and corporate compliance standards, including change management and documentation requirements in ServiceNow and Kneat SLC
Required Qualifications:
  • 3-5 years of experience in an IT Business Analyst or equivalent role; candidates with strong relevant experience at the lower end of the range will be considered
  • Proficiency in SQL for data querying, investigation, and validation across relational data environments
  • Demonstrated SDLC experience- with working knowledge of both waterfall and agile delivery methodologies
  • Hands-on experience with ServiceNow for change management, incident tracking, or IT service management workflows
  • Exceptional documentation skills: ability to produce clear, structured, and well-organized artifacts for both technical and business audiences
  • Strong analytical and problem-solving capabilities, with a track record of translating ambiguous business needs into well-defined requirements
  • Excellent communication and stakeholder management skills- comfortable facilitating working sessions and presenting findings to varied audiences
Preferred Qualifications:
  • Experience working in pharmaceutical, biotech, or life sciences commercial environments, particularly in areas such as revenue management, gross-to-net, rebates, or pricing
  • Familiarity with commercial and revenue management platforms (e.g. Model N Powered by N, Kernel Open Pharma, Flex or similar)
  • Experience with reporting and analytics tools such as QlikView, Power BI, or Cognos
  • Exposure to cloud-based data platforms or data lake environments (e.g., AWS, Azure)
  • Prior experience maintaining system documentation within Kneat SLC or equivalent quality/lifecycle management tools
TekWissen Group is an equal opportunity employer supporting workforce diversity.

About the Company

T

TekWissen LLC

WE THE TEKWISSEN PEOPLE

TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.

To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.

Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.

It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.

Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.



COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2009
WEBSITE
http://www.tekwissen.com/