IT Business Partner, eMobility Operations

Stefanini International Holdings Ltd

NC

JOB DETAILS
SKILLS
Administrative Skills, Alliance/Partner Management, Budget Management, Business Operations, Business Support, Computer Workstations, Cost Control, Cost Forecasting, Document Scanners, Documentation, Establish Priorities, Firewalls, Hardware Administration, Hybrid Cloud, Incident Response, Information Technology & Information Systems, Internet Security, Leadership, Management of Information Systems/Technology (MIS), Manufacturing, Network Administration/Management, Network Support, Network Switching, Operations Processes, Printers, Production Support, Project/Program Management, Software Patches, Technical Support, Testing, VPN (Virtual Private Network), Warehousing, Wireless Communications
LOCATION
NC
POSTED
2 days ago

Details:

This position will serve as the primary IT partner for local eMobility leadership while supporting network infrastructure, production hardware, shop-floor technology, endpoint services, cybersecurity coordination, and business continuity. The role will work closely with Siemens eMobility / Heliox business stakeholders, the global eMobility IT organization, US Smart Infrastructure IT, Siemens IT providers, vendors, and managed service partners.

You''ll Make an Impact By

  • Serving as the primary IT point of contact for Siemens eMobility / Heliox leadership at the Knightdale facility and Atlanta headquarters.
  • Partnering with business leaders to understand priorities, manage IT demand, and align local needs with Siemens IT standards.
  • Developing short-, mid-, and long-term IT roadmaps for site growth, production readiness, digitalization, infrastructure, cybersecurity, and business continuity.
  • Supporting IT budget planning, forecasting, cost transparency, service consumption tracking, and cost optimization.
  • Managing IT projects and demands from intake through execution, including scoping, requirements, prioritization, provider coordination, and status communication.
  • Translating technical topics into clear business language for operational and leadership stakeholders.
  • Coordinating with global eMobility IT, US Smart Infrastructure IT, cybersecurity, infrastructure, workplace services, application teams, vendors, and MSPs.
  • Providing onsite IT/OT support for office, engineering, warehouse, production, test, service, and shop-floor environments.
  • Supporting network infrastructure across Knightdale and Atlanta, including connectivity, switching, routing, wireless, VPN, firewalls, and escalation to network providers.
  • Supporting production hardware and shop-floor devices, including industrial PCs, manufacturing workstations, scanners, label printers, shared workstations, displays, and other operations-critical endpoints.
  • Supporting local infrastructure such as file shares, servers, application dependencies, hybrid cloud components, and site-specific systems as needed.
  • Maintaining accurate documentation for assets, infrastructure, support processes, escalation paths, and site operating procedures.
  • Supporting cybersecurity, vulnerability remediation, access governance, patch compliance, audit readiness, and incident escalation.
  • Participating in planned maintenance, incident response, and occasional non-standard-hours support when business needs require.

About the Company

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Stefanini International Holdings Ltd