IT Business Partners Team Manager

Required: Bachelor's Degree in Information Technologies, Business Administration, Healthcare Administration, Healthcare Leadership, Organizational Development, or a related field.

Preferred: Master's degree preferred in Information Technologies, Business Administration, Healthcare Administration, Healthcare Leadership, Organizational Development, or a related field.

Work Experience Education can be substituted for experience.

Required: 8 years Progressive experience in IT, IT Business Partnership, Business Relationship Management, or a related field. Progressive experience in leadership or management roles, leading five or more employees.

Preferred: 3 year's experience in a large, complex healthcare organization. Prefer experience in organizational change management (OCM). Prefer experience managing demand intake and business case development processes

Knowledge, Skills, & Abilities

Adept at execution and delivery (planning, delivering, and supporting)

Adept at business intelligence

Adept at problem solving and decision making skills

Adept at collaboration and teamwork

Adept at growth mindset (agility and developing yourself and others)

Adept at digital literacy

Licenses/Certification(s)/Registration(s)

Required: Certification in Business Relationship Management Professional (BRMP), Certified Business Relationship Manager (CBRM), or Customer Relationship Management (CRM) within one year of hire date

Preferred: IT Infrastructure Library (ITIL), Project Management Professional (PMP), Organizational Change Management (OCM), or related disciplines

Level of Responsibility

Leadership & Talent: Primarily manages professional level employees. Responsible for work and results of direct reports. Over one (1) functional area.

Communication & Influence: May influence outside of own department, while balancing internal, divergent objectives to gain cooperation of other parties.

Requires advanced knowledge of a specific discipline and broad knowledge of related job areas.

Organizational Impact: Plans and establishes goals and objectives for a team of professional staff and/or one or more large teams of operational or functional staff to accomplish outcomes that have direct impact on department results.

Contributes to tactical and operational, functional, and/or business plans with short-to mid-term impact on department results (e.g., 1 to 3 years).

May have budget accountability for area of responsibility, or manage elements of the budget.

Knowledge & Experience: Understands practical management approaches such as management of workflow, quality review, coaching, and performance management.

Requires advanced knowledge of a specific discipline and broad knowledge of related job areas.

Problem Solving: Uses judgment based on practice and precedence.

Interpersonal Skills: Developed communication skills to exchange complex information.

Project Management: Lead project/program team member checking the work of others.Typically responsible for training and developing new team members.