IT Business Relationship Management (BRM)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The IT Business Relationship Management (BRM) partners with the Molecular Diagnostics Manufacturing and Operations Organization to fulfill application portfolio strategic objectives and business needs. The role supports successful, consistent, and predictable delivery of programs, projects, and applications for the Manufacturing and Operations Organization.

The IT BRM works directly with business clients to understand end-to-end business processes and translate needs into IT opportunities and investments. The goal is to enable and standardize business processes where applicable. The IT BRM partners with business stakeholders to align and integrate technology priorities with the overall business strategy.

What You’ll Do

The IT BRM manages relationships with business clients by applying IT and business knowledge and experience to build business cases and identify requirements for process and technology solutions aimed at resolving business issues. The role works with Corporate IT Plan / Build and Support organizations to implement and support technology investments. The role requires knowledge of the software development lifecycle, Abbott Shared Services model, and the Abbott support resolution process.

The IT BRM is the primary liaison between IT and one or more of the following Molecular Diagnostics operational business functions:

• Primary liaison for Manufacturing, Supply Chain, Distribution, Logistics
• Secondary liaison for Commercial, Marketing, and Finance initiatives

In addition, the role manages a portfolio of tactical projects aimed at improving business effectiveness and may assist on larger projects with cross-divisional or corporate impact.

What Success Requires

• Ability to think critically, frame and navigate ambiguous business challenges, and determine where IT can create measurable business value.
• Strong understanding of end-to-end business processes across primary functional areas, with the ability to connect upstream and downstream impacts before defining solutions.
• Ability to holistically integrate people, process, and technology considerations into efficient, effective, and sustainable solutions that drive value for the business.

Leadership and Partnership Capabilities

• Build and enhance relationships with the divisional business community.
• Collaborate with team members across functions and organizational levels.
• Lead cross-functional groups toward common goals.
• Communicate effectively with executive management.
• Partner with the business to develop long-term strategic plans.

Support to the Molecular Diagnostics IT BRM Director

• Financial planning and project budgeting.
• Tracking business-owned and supported applications for SLC compliance.
• Developing a long-range plan for future IT investments.

Education and Experience You'll Bring

Required Qualifications

• Bachelor's degree in computer science, Business Administration, or another discipline relevant to Information Technology or the healthcare industry.
• 10-12 years of IT experience in a large or mid-sized multinational Pharmaceutical, Medical Device, Diagnostics, or other Health Care organization.
• Successful track record and experience leading teams with both direct and indirect responsibility.
• Experience in setting IT strategy and business-IT alignment.
• Strong organizational skills and proven ability to multitask successfully across multiple programs.
• Successfully managed a project portfolio with projects ranging from $1M-$10MM and/or operating budgets of $7MM-$12MM.
• Proven experience and understanding of the complete software lifecycle, including privacy and security aspects.
• Experience with vendor management.
• Ability to collaborate with business leaders, understand business strategy and processes, and identify innovative technology solutions that improve outcomes for internal business users and external customers.
• Ability to work effectively with all levels of management, including Division Directors and Vice Presidents.
• Strong verbal and written communication skills.
• Proven leadership skills, a self-directed approach, and a strong work ethic.

Preferred Qualifications

• Experience with, and knowledge of, Enterprise Resource Planning (ERP) systems, specifically SAP; Manufacturing Execution Systems (MES); and other relevant platforms.
• Knowledge of Facilities, Utilities, and Equipment (FUE) and overall plant operations is a plus.
• Experience working across business function domain areas, including Commercial, Finance, Customer Service, and Marketing. 
• Experience developing and implementing strategies and roadmaps.

Work Location

• Onsite role located in Des Plaines, Illinois. This is NOT a remote role or opportunity.

• Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com
• Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
• Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

     

The base pay for this position is

$129,300.00 – $258,700.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

IT Business Relationship Management

     

DIVISION:

BTS Business Technology Services

        

LOCATION:

United States > Des Plaines : 1350 East Touhy Avenue

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 5 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf