IT Business Relationship Manager

Abbott

Lake Forest, California

JOB DETAILS
SKILLS
Agile Programming Methodologies, Automation, Biotech and Pharmaceutical, Budget Management, Business Administration, Business Strategy, Capital Budgeting, Capital Expenditure (CAPEX), Capital Project, Career Development, Cloud Computing, Communication Skills, Computer Science, Continuous Improvement, Corporate Compliance, Cost Control, Cross-Functional, Diversity, Drug Manufacturing, EEO Regulations, Emerging Technology, English Law, Facebook, GxP, Health Plan, Healthcare, Information Technology & Information Systems, International Health, Internet Security, Keyboards, Leadership, Management of Information Systems/Technology (MIS), Manufacturing, Manufacturing Execution Systems (MES), Manufacturing Operations, Manufacturing Systems, Manufacturing/Industrial Processes, Medical Diagnosis, Medical Equipment, Medical Products, Multitasking, Organizational Development/Management, Organizational Skills, Preferred Provider Organization (PPO), Problem Solving Skills, Project/Program Management, Regulatory Compliance, Regulatory Requirements, Relationship Management, Retirement Plan, Return on Investment (ROI), Risk Management, SAP, Sales Management, Software Development Lifecycle (SDLC), Team Lead/Manager, Technical Support, Traceability, Tuition Reimbursement, Twitter, Vendor/Supplier Management, Vendor/Supplier Planning
LOCATION
Lake Forest, California
POSTED
8 days ago
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of .

  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

  • An excellent retirement savings plan with high employer contribution

  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Join our team as an IT Business Relationship Manager (BRM) supporting Rapid & Molecular Diagnostics Manufacturing, where you’ll play a critical role in aligning IT strategy with business objectives. This position drives digital manufacturing innovation, ensuring reliable delivery of MES solutions and enabling smart factory initiatives across U.S. manufacturing sites.

What You’ll Work On

  • Serve as the primary IT partner for Manufacturing Execution Systems (MES), including POMS (Werum PAS-X or similar)

  • Translate business strategies and manufacturing needs into scalable IT solutions and roadmaps

  • Collaborate with operations, engineering, quality, and external vendors to deliver digital manufacturing and smart factory initiatives

  • Optimize electronic batch records (EBR), shop floor systems, and process automation with plant stakeholders

  • Lead MES strategy, including implementation, upgrades, lifecycle management, and integration efforts

  • Manage IT portfolios, budgets, and capital expenditure projects ($1MM–$10MM), ensuring ROI and cost optimization

  • Provide leadership for cross-functional teams, including resource planning, vendor management, and organizational effectiveness

  • Partner with senior leadership (Site Directors, Sr. Directors) to align IT priorities with business goals

  • Oversee risk management, issue resolution, and compliance with corporate and regulatory requirements

  • Drive innovation, continuous improvement, and adoption of emerging technologies across manufacturing operations

Required Qualifications

  • Bachelor’s degree in Computer Science, Business Administration, or a related field

  • 8–10 years of IT experience within a multinational pharmaceutical, healthcare, or similar regulated environment

  • Proven experience leading teams (direct and/or matrixed) and managing complex project portfolios

  • Strong expertise in aligning IT strategy with business objectives and manufacturing operations

  • Experience managing projects ranging from $1MM–$10MM, including budget and ROI oversight

  • Solid understanding of the software development lifecycle, including privacy and cybersecurity considerations

  • Experience working with and managing third-party vendors

  • Excellent communication, stakeholder engagement, and influencing skills across all organizational levels

  • Strong organizational skills with the ability to manage multiple priorities simultaneously

Preferred Qualifications

  • Hands-on experience with MES platforms (e.g., Werum PAS-X, POMS), including EBR design, workflows, and recipe management

  • Familiarity with MES-SAP integration and enterprise system connectivity

  • Understanding of pharmaceutical or diagnostics manufacturing processes (e.g., batch production, serialization, traceability)

  • Experience supporting GxP validation, audit readiness, and regulatory compliance

  • Exposure to Industry 4.0 concepts, including digital manufacturing, IIoT, and smart factory initiatives

  • Knowledge of supporting technologies such as SAP, scheduling tools, labeling systems, Agile methodologies, cloud platforms, and cybersecurity frameworks

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

     

The base pay for this position is

$113,300.00 – $226,700.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

IT Business Relationship Management

     

DIVISION:

BTS Business Technology Services

        

LOCATION:

United States > Lake Forest : J55

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

About the Company

A

Abbott

At Abbott, we are enthusiastic, energetic and committed to doing great work every day. Our employees are passionate about helping to translate science into lasting contributions to health care and the health of people worldwide. At the heart of our organization is our "Promise for Life"—a statement that embodies our company's commitment to employees, shareholders, local communities and the people who depend on our company and products to live healthier lives.

Vital to our promise is the speed in which we act, respond and deliver. As Abbott employees, we are ready to meet change and challenges head-on. As a result, we are a company that adapts quickly, and through our passion for innovation we are able to continually create a pipeline of products that help improve the length and quality of life around the world.

We are proud of our rich, more than 120-year history. We continue to be driven to advance leading-edge science and technologies, support diversity, focus on exceptional performance and earn the trust of those we serve.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1910
WEBSITE
http://www.abbott.com/