IT Business Relationship Manager – Quality, Regulatory, and Technical Services

Abbott

Lake Forest, California

JOB DETAILS
SKILLS
Alliance/Partner Management, Biology, Budget Management, Budgeting, Business Administration, Business Plan, Business Strategy, Capital Budgeting, Career Development, Change Management, Code of Federal Regulations, Communication Skills, Computer Science, Corrective and Preventative Action (CAPA) Systems, Cross-Functional, Diversity, EEO Regulations, English Law, Establish Priorities, Facebook, GxP, Health Plan, Healthcare, ISO (International Organization for Standardization), Information Technology & Information Systems, International Health, Investment Capital, Investment Management, Keyboards, Leadership, Lean Six Sigma, Management Strategy, Management of Information Systems/Technology (MIS), Medical Diagnosis, Medical Equipment, Medical Products, Organizational Skills, Preferred Provider Organization (PPO), Privacy Controls, Privacy Regulations, Process Improvement, Product Lifecycle Management, Project/Program Management, Quality Management, Regulations, Regulatory Compliance, Regulatory Submissions, Relationship Management, Resource Utilization, Retirement Plan, Return on Investment (ROI), Sales Management, Schedule Development, Six Sigma Certification, Software Development Lifecycle (SDLC), Strategic Planning, System Lifecycle, System Validation, Team Lead/Manager, Technical Delivery, Tuition Reimbursement, Twitter, Vendor/Supplier Management
LOCATION
Lake Forest, California
POSTED
30+ days ago
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of .

  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

  • An excellent retirement savings plan with high employer contribution

  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We are seeking an experienced IT Business Relationship Manager to partner with Quality, Regulatory, and Technical Services teams within Rapid Diagnostics. In this highly visible role, you will shape and deliver IT strategy, ensuring innovative, compliant technology solutions that drive business value and support regulatory excellence.

What You’ll Work On

  • Serve as a trusted advisor to senior leaders, translating business strategy into an aligned IT roadmap and prioritized portfolio

  • Partner with Quality, Regulatory, and Technical Services stakeholders to advance key systems (e.g., eQMS, CAPA, PLM, audit readiness, regulatory submissions, and compliance training)

  • Lead demand intake, portfolio governance, and investment planning aligned to business priorities and regulatory commitments

  • Ensure IT solutions meet regulatory, validation, data privacy, and compliance requirements (e.g., 21 CFR Part 11, ISO 13485, GxP)

  • Collaborate with IT delivery, platform, and support teams to execute initiatives and realize business value

  • Build and influence strong relationships across business, IT, and external vendor partners

  • Oversee program delivery, managing scope, schedule, budget, risks, and escalations

  • Drive process improvements through scalable, compliant technology solutions across global cross-functional teams

  • Maintain governance and lifecycle controls for regulated systems, including validation, change management, and inspection readiness

  • Manage IT budgets, capital investments, and ROI while optimizing resource utilization

  • Promote innovation through adoption of emerging technologies and continuous improvement initiatives

Required Qualifications

  • Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or related field

  • 8–10 years of IT experience within a mid-to-large multinational life sciences organization

  • Proven experience in IT business relationship management, strategy development, and portfolio management

  • Demonstrated leadership experience managing cross-functional teams and/or complex programs

  • Strong knowledge of software development lifecycle, including security and data privacy considerations

  • Experience working in regulated environments (e.g., GxP, CSV/CSA, 21 CFR Part 11)

  • Excellent communication, stakeholder engagement, and influencing skills, including senior leadership

  • Strong organizational skills with the ability to manage multiple initiatives simultaneously

  • Experience managing vendors and external partners

Preferred Qualifications

  • Advanced degree (e.g., MBA, MS in relevant field)

  • Experience supporting Quality and/or Regulatory functions within life sciences

  • Lean Six Sigma certification or equivalent process improvement experience

  • Familiarity with IT control frameworks and data privacy regulations

  • Experience driving digital transformation or implementing enterprise systems in regulated environments

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

     

The base pay for this position is

$113,300.00 – $226,700.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

IT Business Relationship Management

     

DIVISION:

BTS Business Technology Services

        

LOCATION:

United States > Lake Forest : J55

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

About the Company

A

Abbott

At Abbott, we are enthusiastic, energetic and committed to doing great work every day. Our employees are passionate about helping to translate science into lasting contributions to health care and the health of people worldwide. At the heart of our organization is our "Promise for Life"—a statement that embodies our company's commitment to employees, shareholders, local communities and the people who depend on our company and products to live healthier lives.

Vital to our promise is the speed in which we act, respond and deliver. As Abbott employees, we are ready to meet change and challenges head-on. As a result, we are a company that adapts quickly, and through our passion for innovation we are able to continually create a pipeline of products that help improve the length and quality of life around the world.

We are proud of our rich, more than 120-year history. We continue to be driven to advance leading-edge science and technologies, support diversity, focus on exceptional performance and earn the trust of those we serve.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1910
WEBSITE
http://www.abbott.com/