IT Business Support Analyst

Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a IT Business Support Analyst to join our Client's team.

The IT Business Support Analyst will provide technical and operational support for business system, application and hardware requests. This role ensures that requests are being triaged in an accurate and timely manner, understanding the nature of the requests and their overall impact on enterprise architecture.

Key Responsibilities: You'll report into the Senior Manager, Enterprise Architecture Systems, working closely to provide insights and feedback on requests and their potential business impact. You'll work with a cross-functional team to support review requests and Q&A, being asked to set meeting when necessary. You may be asked to help with high level system and data architectural diagrams when necessary. You'll also be asked to help in additional areas as needed.

Qualifications:

• Knowledge of enterprise applications and IT support processes.
• Strong technical knowledge and analytical skills.
• Effective communication and team orientation.
• Familiarity with ServiceNow, Microsoft Visio and Smartsheet a plus.

Hardskills:

• Microsoft Suite
• Team player
• Strong communication skills
• Cross-functional coordination
• Application portfolio management

Blackstone Talent Group is a wholly owned subsidiary of Blackstone Technology Group, a global IT services and software firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone's global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors.

EOE of Minorities/Females/Veterans/Disabiliti