IT Business Systems Analyst II Hybrid Schedule | Full-Time
The Opportunity Join a mission-driven health plan committed to healing and inspiring the human spirit. As an IT Business Systems Analyst II, you'll be the strategic bridge between business stakeholders and technical teams — owning the full requirements lifecycle from discovery through delivery across medium to complex initiatives. This is a high-impact role where your ability to bring clarity out of ambiguity directly shapes how technology serves member care and operational excellence.
What You'll Do
Lead requirements gathering and documentation — specifications, process flows, use cases, system integration flows, data flows, and user manuals
Drive facilitated workshops with business units, translating needs into clear, actionable requirements — even when stakeholders haven't fully defined what they need yet
Manage 10+ concurrent projects across multiple business units, maintaining focus on critical milestones without losing sight of competing priorities
Own end-to-end delivery on internal IT solution development — working directly with in-house development teams, not just vendor implementations
Develop and maintain Requirements Traceability Matrices and collaborate closely with QA/UAT teams through testing cycles
Serve as liaison among stakeholders to align organizational structure, policies, and operations with technical execution
Evaluate solutions and present recommendations — with clarity and solutions already in hand
What You Bring
5+ years as a technical systems or business analyst, with demonstrated experience across the full project lifecycle — from inception through delivery
Proven ability to manage 10+ complex, cross-functional projects simultaneously in a hybrid Agile/Waterfall environment (Agile experience strongly preferred)
Expert-level skill in gathering, documenting, and translating Business, Functional, Stakeholder, and Non-Functional requirements for internal system solutions
Comfortable leading discovery sessions where business units are still defining their own needs — and skilled at bringing structure to ambiguity
Strong command of traceability matrices, test case development, and QA/UAT collaboration
Proficiency in Microsoft Office Suite: Excel, Word, MS Project, and Visio
Bachelor's degree in Business Administration, Computer Science, Healthcare, or related field; IIBA or CBAP certification a plus
Valid California Driver's License required
What's In It for You
Competitive base salary with up to 10% annual bonus
Up to $3,000 wellness stipend + annual performance increases
Hybrid schedule (in-office Tuesday–Thursday)
CalPERS retirement + 457(b) with contribution match
Medical, Dental, Vision + paid life insurance + pet care insurance
On-site fitness center, FSA, and robust wellness programs
Real career advancement with professional development support
INDH
Full-Time | Direct Placement | No Visa Sponsorship Available
Numbers & Facts
Location
Rancho Cucamonga, CA
Skills
Acceptance Testingunmatched
Agile Programming Methodologiesunmatched
Business Administrationunmatched
Business Analysisunmatched
Business Solutionsunmatched
California Public Employees Retirement System (CalPERS)unmatched
Computer Scienceunmatched
Cross-Functionalunmatched
Documentationunmatched
Driver's Licenseunmatched
Health Planunmatched
Healthcareunmatched
Information Technology & Information Systemsunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Projectunmatched
Microsoft Visiounmatched
Microsoft Wordunmatched
Multitaskingunmatched
Performance Managementunmatched
Problem Solving Skillsunmatched
Process Flowunmatched
Project Lifecycleunmatched
Quality Assuranceunmatched
Requirements Managementunmatched
System Integration (SI)unmatched
Systems Analysisunmatched
Technical Operationsunmatched
Test Caseunmatched
Test Plan/Scheduleunmatched
Testingunmatched
Traceabilityunmatched
Use Casesunmatched
Waterfall Model of Software Developmentunmatched
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