IT Business Systems Analyst III - RCIT

IT Business Systems Analyst III - RCIT

Salary

$109,018.46 - $152,522.53 Annually

Location

Riverside

Job Type

Regular

Job Number

26-86117-04

Department

Information Technology

Division

ERP Solutions

Opening Date

06/17/2026

Closing Date

6/23/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

ABOUT THE POSITION

The Riverside County Information Technology (RCIT) Department has an exciting opportunity for an IT Business Systems Analyst III in the ERP Solutions Division. This role will primarily focus on supporting, troubleshooting, testing, configuring, and implementing enterprise-wide technology applications, systems, and solutions that address various county-wide business needs. The selected candidate will play a key role in ensuring the Countys enterprise technology needs are met while supporting the growth of enterprise requirements.

Key Responsibilities:

• Provide technical support and troubleshoot issues for enterprise technology applications and systems.
• Collaborate with cross-functional teams to configure, implement, and maintain integrated systems.
• Participate in testing, deploying, and production support of technology solutions.
• Conduct system and process analysis to identify and refine business requirements.
• Engage in research and configuration of new technologies to enhance customer experience.
• Document business processes and requirements to ensure accurate system configuration and user support.

Required Qualifications:

• Substantial work experience in the following applications: PeopleSoft Application Development or PeopleSoft Financials
• Strong analytical skills with the ability to gather and analyze data, reason logically, and draw valid conclusions.
• Experience in resolving application issues and improving system performance.
• Experience with PeopleTools, App Engine, PeopleCode or App Designer

Meet the Team!

The Riverside County Information Technology (RCIT) department provides information technology services to County departments and agencies and is entrusted with managing and safeguarding the County's enterprise and mission-critical solutions and infrastructure. RCIT is committed to cultivating a collaborative and inclusive culture that fosters best of breed solutions with a focus on problem-solving to deliver quality products and services to our customers.

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EXAMPLES OF ESSENTIAL DUTIES

• Conduct systems analysis and design of business processes involving evaluation of current and proposed information and business process flow, available and emerging technology hardware and software, and cost/benefits.
• Analyze projects; document new organizational processes; generate reports for management on new technology.
• Develop and document user requirements from end-user input for new and existing systems, business processes, and applications.
• Select and recommend software or hardware based on systems analysis, evaluation of product, and vendors.
• Create requests for proposal (RFPs) or requirement specifications and evaluate proposal submissions.
• Implement new and modified processes and systems by performing design, application development, installation and testing.
• Modify software; customize business applications and interfaces.
• Coordinate and communicate with end users, management, staff, and vendors on project issues and status.
• Develop project work plans and schedules and monitor project resources including staff time, vendor work, and finances.
• Prepare project documents, requirements, reports, feasibility studies, cost/benefit analysis, and quality assurance and control standards.
• Maintain, support, and administer software applications.
• Provide customer support, training, and problem analysis for software applications.

MINIMUM QUALIFICATIONS

Education: Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field to the assignment. (Additional qualifying IT job-related experience may substitute for the required education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience).

Experience: Four years of successful journey level IT job-related experience, one year of which included either lead person duties or technically advanced IT job-related work (One year as an IT Business Systems Analyst II will satisfy the one year of lead or technically advanced experience requirement).

Knowledge of: The principles, methods and techniques used in the course of work for the IT Business Systems Analyst series; principles and techniques applied to IT devices, applications and systems; principles of organization and administration; principles of documentation and recordkeeping, storage and retrieval.

Other Requirement: A successful Security Clearance conducted by the Sheriffs Department is required for positions within the Riverside County Information Technology Department.

Ability to: Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees, and the public; communicate effectively with people at all organizational levels.

Required IT-Related Skills: Systems analysis theory, processes and techniques; project spec development; application design; writing and modifying technical and user documentation; data modeling techniques; prepare flow process diagrams and other design graphics; application of industry or County standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; use of packaged or off-the-shelf and third party application software including office automation tools.

Preferred IT-Related Skills: Internal consulting with clients at various levels of the organization; writing code and scripts; writing process descriptions; work with client server environments.

SUPPLEMENTAL INFORMATION

Who May Apply:

This recruitment is open to all applicants.

Application Status

How to confirm your application was received or check on the status of your application, log-in to www.GovernmentJobs.com, click on your name in the upper right corner, and click on "Applications & Status."

Due to the nature and volume of this recruitment you may only receive correspondence if you are referred for an interview or when the event is complete.

Sign Up for Job Alerts

Go to www.RC-HR.com, click on "Careers," click on "County Job Openings," and click on "Subscribe to Job Alerts" icon.

For Questions Regarding This Recruitment:

Contact Christopher Recinos Crecinos@rivco.org or at 951 - 955 - 9883. Please allow 1 - 3 business days for a response for your inquiry.

____

APPLICATION INFORMATION

Veterans Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouses death certificate, a letter of spouses disability and/or letter of service-related death (if available) from the U.S. Veterans Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process, examinations, Veterans preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here.

MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees Retirement System (CalPERS).

• Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
• Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
• Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:

• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
• A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,

Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees Retirement Law. The Retirement Law is complex and subject to change. If theres any conflict between this summary and the law, the law will prevail over this summary.

DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0 < 3 year = 80 Hours (10 Days)

4 < 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year.

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY:

Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for individuals who are unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave Benefits. The wage replacement rate is determined by current law, offering 60-70% of the wages earned during the SDI eligibility period.

Additionally, employees receive employer-paid Long-Term Disability Benefits, which cover 66.67% of pre-disability earnings, up to a maximum of $10,000 per month. There is a 365-day waiting period before these benefits become active. Employees may coordinate these benefits with other available leave balances to receive up to 100% of their regular pay.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

01

I understand that I will be required to submit to a security clearance background check conducted by the Riverside County Sheriffs Office as part of the employment requirements of this position.

• Yes.
• No.

02

Have you completed 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field to the assignment?

• Yes.
• No.

03

I understand that this position requires on-site attendance and am willing to work a schedule which may require me to work extra hours, including evenings, weekends, and holidays as needed.

• Yes.
• No.

04

How many years of experience do you have in either a lead analyst or a technically advanced IT job?

• No experience.
• Less than one year.
• One year or more, but less than two years.
• Two years or more, but less than three years.
• Three years or more, but less than four years.
• Four years or more, but less than five years.
• Five years or more, but less than six years.
• Six years or more.

05

How many years of experience do you have in an ERP, like PeopleSoft or SAP, doing application development, troubleshooting, or configuring?

• No experience.
• Less than one year.
• One year or more, but less than two years.
• Two years or more, but less than three years.
• Three years or more, but less than four years.
• Four years or more, but less than five years.
• Five years or more, but less than six years.
• Six years or more.

06

How many years of experience do you have analyzing and refining business processes and system requirements for technology solutions?

• No experience.
• Less than one year.
• One year or more, but less than two years.
• Two years or more, but less than three years.
• Three years or more, but less than four years.
• Four years or more, but less than five years.
• Five years or more, but less than six years.
• Six years or more.

07

How many years of advanced journey level IT systems experience do you have with responsibility for resolving user application issues, gathering and analyzing data, and documenting technical application error trends?

• No experience.
• Less than one year.
• One year or more, but less than two years.
• Two years or more, but less than three years.
• Three years or more, but less than four years.
• Four years or more, but less than five years.
• Five years or more, but less than six years.
• Six years or more.

08

How many years of direct work experience do you have in performing data and systems analysis, and writing and/or modifying technical and user documentation for PeopleSoft Application Development and/or PeopleSoft Financials?

• No experience.
• Less than one year.
• One year or more, but less than two years.
• Two years or more, but less than three years.
• Three years or more, but less than four years.
• Four years or more, but less than five years.
• Five years or more, but less than six years.
• Six years or more.

09

How many years of direct working experience do you have with writing code and scripts, process descriptions, and working within a client server environment for Oracle, Oracle SQL, and PeopleSoft?

• No experience.
• Less than one year.
• One year or more, but less than two years.
• Two years or more, but less than three years.
• Three years or more, but less than four years.
• Four years or more, but less than five years.
• Five years or more, but less than six years.
• Six years or more.

10

Select any of the following programs for which you have at least one year of direct work experience:

• None of the following programs.
• Experience in other software not listed.
• PeopleTools
• App Engine
• PeopleCode
• App Designer

Required Question

Employer County of Riverside

Address County Admin. Center P.O. Box 1569

4080 Lemon St., 7th floor

Riverside, California, 92502-1569

Phone Contact Recruiter for Job Information

Website http://www.rc-hr.com