Job Description
JSG is hiring an IT Business Systems Analyst in Madawaska, ME! Relocation Available
Salary range depends on experience: $85K-$95K
Skills:
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #LI-LL1
Salary range depends on experience: $85K-$95K
Skills:
- The IT Business Systems Analyst serves as a liaison between business departments and IT, translating business requirements into technical solutions that improve efficiency, accuracy, reporting, and overall business performance. This role analyzes business needs, troubleshoots application issues, analyzing data for reporting and data accuracy, and helps improve systems, workflows, and user experience.
- The ideal candidate has strong analytical and troubleshooting skills, business process knowledge, data analytics and the ability to communicate effectively with both technical and non-technical users.
- Serve as the primary IT support resource for assigned business groups and applications.
- Support the daily operations, stability, and performance of business-critical IT applications.
- Respond to user issues, troubleshoot application problems, document root causes, and coordinate resolution with IT teams, vendors, or business stakeholders.
- Perform system configuration, testing, upgrades, access support, data validation, and general application maintenance.
- Partner with business users to understand operational needs, process gaps, reporting issues, and system improvement opportunities.
- Develop, support, and enhance Power BI dashboards, SSRS reports, SharePoint solutions, SQL queries, automation workflows, and custom applications.
- Analyze data, reporting needs, workflows, integrations, and system performance to recommend practical improvements.
- Support system integrations, automation initiatives, and data accuracy improvements.
- Create and maintain support documentation, process flows, user guides, configuration notes, test plans, and troubleshooting procedures.
- Train end users on systems, reports, features, and business processes.
- Ensure assigned systems comply with company policies, security standards, and data governance practices.
- Research and evaluate relevant technologies, including Power Automate, Blazor, Azure-hosted applications, and advanced Power BI analytics.
- Bachelors degree in information technology, Business Administration, Computer Science, Management Information Systems, or a related field; equivalent experience may be considered.
- 3+ years of experience as a Business Analyst, Systems Analyst, IT Analyst, ERP Analyst, Application Analyst, or similar role.
- Experience supporting day-to-day operations of business applications or enterprise systems.
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #LI-LL1
Numbers & Facts
| Location | Madawaska, ME |
| Industry | Staffing/Employment Agencies |
| Salary | $85,000–$95,000 Per Year |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1984 |
| Website | https://www.jsginc.com/ |
About Company
At JSG, We Understand People
It is our mission to empower people, help our clients reach their goals, and hire motivated individuals.
Since our start in 1984, we’ve worked hard to establish our present position as the most effective cross-industry staffing and consulting solution available.
Headquartered in Chicago, IL with local offices throughout the United States and Canada, JSG proudly serves a diverse range of industries with the right solutions to help clients reach their company goals. Our client-centric approach enables us to create personalized solutions for businesses in need of top-tier talent. Our dedication doesn’t stop at our clients. We strive to connect candidates with opportunities that match their skills and goals. More than just a go-between, we are a dependable bridge, uniting top talent with suitable opportunities, facilitating shared opportunities and growth.
Skills
- Analysis Skillsunmatched
- Application Hostingunmatched
- Automationunmatched
- Business Administrationunmatched
- Business Analysisunmatched
- Business Processesunmatched
- Business Solutionsunmatched
- Communication Skillsunmatched
- Computer Scienceunmatched
- Data Analysisunmatched
- Data Qualityunmatched
- ERP (Enterprise Resource Planning)unmatched
- Enterprise Applicationsunmatched
- Identify Issuesunmatched
- Information Systems/Technology IS/IT Administrationunmatched
- Information Technology & Information Systemsunmatched
- Management of Information Systems/Technology (MIS)unmatched
- Microsoft SharePointunmatched
- Microsoft Windows Azureunmatched
- Needs Assessmentunmatched
- Operational Supportunmatched
- Operationsunmatched
- Operations Processesunmatched
- Power BIunmatched
- Process Flowunmatched
- Reporting Dashboardsunmatched
- Requirements Managementunmatched
- SQL (Structured Query Language)unmatched
- SQL Server Reporting Services (SSRS)unmatched
- Software Administrationunmatched
- Support Documentationunmatched
- System Integration (SI)unmatched
- System Testunmatched
- Systems Administration/Managementunmatched
- Systems Analysisunmatched
- Technical Supportunmatched
- Technical Trainingunmatched
- Testingunmatched
- User Interface/Experience (UI/UX)unmatched
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