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IT Business Systems Analyst

PDS Inc, LLC

Santa Fe Springs, CA

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JOB DETAILS
SALARY
SKILLS
Acceptance Testing, Agile Programming Methodologies, Amazon Web Services (AWS), Analysis Skills, Application Programming Interface (API), Atlassian JIRA, Automation, Business Analysis, Business Operations, Business Processes, Business Solutions, Cloud Applications, Communication Skills, Computer Science, Customer Relationship Management (CRM), Data Analysis, DevOps, Documentation, Documentation Plan, ERP (Enterprise Resource Planning), Enterprise Applications, Financial Systems, Functional Requirements Document (FRD), GCP (Good Clinical Practices), HRIS/HRMS, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Microsoft Windows Azure, Network Administration/Management, Performance Analysis, Process Analysis, Process Flow Diagram (PFD), Process Improvement, Process Modeling, Production Support, Regulations, Requirements Management, SQL (Structured Query Language), Security Compliance, ServiceNow, Software Administration, Software Patches, Support Documentation, System Architecture, System Integration (SI), System Lifecycle, System Test, Systems Administration/Management, Systems Analysis, Systems Maintenance, Technical Operations, Technical Support, Technical Writing, Test Plan/Schedule, User Account Administration
LOCATION
Santa Fe Springs, CA
POSTED
1 day ago
IT Business Systems Analyst

Job Summary
The IT Business Systems Analyst (IT BSA) is responsible for bridging business operations and technology systems. This role focuses on analyzing, configuring, enhancing, and supporting enterprise applications and systems to meet business needs. The IT BSA works closely with business stakeholders, IT teams, and vendors to ensure systems are efficient, scalable, and aligned with organizational objectives.
Key Responsibilities
  • Analyze business processes and translate requirements into system and functional specifications
  • Serve as a subject matter expert for assigned business systems and applications
  • Partner with business users to identify system gaps, improvements, and automation opportunities
  • Collaborate with developers, architects, and vendors on system design, enhancements, and integrations
  • Configure, test, and support enterprise applications (ERP, CRM, HRIS, financial systems, etc.)
  • Develop and maintain system documentation, including requirements, workflows, and data mappings
  • Support system upgrades, patches, and deployments
  • Coordinate and execute system testing and user acceptance testing (UAT)
  • Troubleshoot system issues and provide production support
  • Ensure systems comply with security, governance, and regulatory standards
  • Act as a liaison between IT and business units throughout the system lifecycle
  • Support Core IT Services
  • Monitor System Performance and security
  • Administer User Accounts
  • Manage Network Infrastructure
  • Apply System Updates
  • Trouble Shoot and Resolve hardware, Software, and network related issues
Required Qualifications
  • Bachelor’s degree in Information Technology, Business Information Systems, Computer Science, or related field
  • 3–5+ years of experience as an IT Business Systems Analyst, Systems Analyst, or related role
  • Strong understanding of enterprise systems and system integrations
  • Experience gathering and documenting business and technical requirements
  • Experience with tools such as Jira, Confluence, Azure DevOps, ServiceNow, or similar
  • Strong analytical, communication, and stakeholder management skills
Preferred Qualifications
  • Experience with ERP, CRM, HR, supply chain, or financial systems (e.g., SAP, Oracle, Workday, Salesforce, NetSuite)
  • Knowledge of APIs, SQL queries, data mappings, and system interfaces
  • Experience supporting cloud-based applications (Azure, AWS, GCP)
  • Certifications such as CBAP, CCBA, PMI?PBA, ITIL, or Agile certification
Key Skills & Competencies
  • Business systems analysis
  • Requirements elicitation and documentation
  • Process modeling and optimization
  • System configuration and testing
  • Data analysis and reporting
  • Technical documentation
Typical Deliverables
  • Functional and system requirements documents
  • Process flow and system diagrams
  • Configuration and design specifications
  • Test plans and UAT documentation
  • System support and enhancement documentation

Compensation: $130,000
We look forward to reviewing your application. We encourage everyone to apply - even if every box isn’t checked for what you are looking for or what is required.

PDSINC, LLC is an Equal Opportunity Employer.

About the Company

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PDS Inc, LLC

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