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IT Consultant III

Kaiser Permanente

Greensboro, NC

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JOB DETAILS
SKILLS
Analysis Skills, Best Practices, Business Administration, Business Analysis, Business Case, Business Operations, Business Processes, Business Solutions, Candidate Screening, Computer Science, Cost Analysis, Crisis Management, Cross-Functional, Customer Relations, Debugging Skills, Detail Oriented, Diversity, Documentation, Enterprise Architecture, Establish Priorities, Federal Laws and Regulations, Functional Analysis, Green Business, Healthcare, Identify Issues, Incident Management, Information Technology & Information Systems, Information Technology Consulting, Leadership, Operations Processes, Organizational Skills, Problem Solving Skills, Process Improvement, Process Validation, Project/Program Management, Relationship Management, Requirements Management, Return on Investment (ROI), Software Administration, State Laws and Regulations, Team Player, Technical Writing, Time Management, Total Cost of Ownership
LOCATION
Greensboro, NC
POSTED
3 days ago
Job Summary: This individual level contributor is primarily responsible for serving as a liaison between users and IT, defining business processes, and participating as a technical contributor on project teams. Essential Responsibilities: + Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. + Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. + Develops requirements for process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture). + Develops an understanding of and executes requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) within designated business domain. + Assists in the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions. + Supports the evolution of applications, systems, and/or processes to a desired future state by building and leveraging an up to date understanding of how current processes impact business operations for assigned domain(s). + Maps current state against future state processes. + Identifies the impact of requirements on upstream and downstream solution components. + Provides recommendations to team or department leadership on how to integrate requirements with current systems and business processes for assigned domain(s). + Identifies value gaps and opportunities for process enhancements or efficiencies. + Supports solution design by researching how to help translate requirements into workable business solutions. + Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design. + Supports the evaluation of third-party vendors as directed. + Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business. + Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across assigned business domain(s). Knowledge, Skills and Abilities: (Core) + Ambiguity/Uncertainty Management + Attention to Detail + Business Knowledge + Communication + Critical Thinking + Cross-Group Collaboration + Decision Making + Dependability + Diversity, Equity, and Inclusion Support + Drives Results + Facilitation Skills + Health Care Industry + Influencing Others + Integrity + Learning Agility + Organizational Savvy + Problem Solving + Short- and Long-term Learning & Recall + Teamwork + Topic-Specific Communication Knowledge, Skills and Abilities: (Functional) + Analytical Skills + Business Case Development + Business Process Improvement + Client Focus + Crisis Incident Management + Debugging and Troubleshooting + Demonstrating Personal Flexibility + Managing Diverse Relationships + Model Development + Organizational Skills + Prioritization + Process Validation + Project Management + Relationship Building + Requirements Elicitation & Analysis + Technical Documentation Minimum Qualifications: + Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum three (3) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement. Preferred Qualifications: + Two (2) years experience working for a health care organization + Two (2) years experience working for an IT organization COMPANY: KAISER TITLE: IT Consultant III LOCATION: Greensboro, North Carolina REQNUMBER: 1430951 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

About the Company

K

Kaiser Permanente

At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research. Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1945
WEBSITE
http://www.kp.org/careers

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