Job title - AWS Support Engineer (Production Support)
Work location - Charlotte (NC)
Is it Hybrid, onsite or remote position - Hybrid
Tentative Start date - 16th April 2026
Contract duration - 16th April 2026 to 15th April 2027
Vendor rate - XXX/hour
Does this position require Visa independent candidates only? Yes
Mandatory skills -
• Experience of AWS services (Step functions\ AWS Lambda\ S3\ IAM\ EC2\ Rest APIs \ Kafka and other AWS cloud services
• Any one of Java \ Spring boot\ C++ \ C
• Knowledge of Python\ Pyspark
• Any one of RDMS SQL technologies; SQL\PostgreSQL\Oracle
• Knowledge of any ETL tools
• Awareness on any job scheduling platform like Control M / Autosys
Minimum years of experience needed in the required skills- 5-8 years
Minimum over all work experience required - 5-8 years
Domain - Financial Services
Any certification required - NA
Complete job description -
• Support the Production and Operations support function for critical applications aligned to a line of business.
• Perform in-depth log analysis to identify and diagnose issues in production systems
• Utilize monitoring tools like Splunk/DataDog, Zipkin, AppDynamics, CloudWatch etc. to quickly zero-in on application and infrastructure issues
• Collaborate with development teams by providing technical findings from Production incidents and assist in determining the root cause and resolution
• Look for areas of improvement in monitoring, application stability, and speed of determining root causes
• Identify opportunities for automation and be a relentless champion to reduce manual and repetitive tasks
• Ensure quality and timely communication is maintained with business and technology stakeholders on critical issues
Interview mode - In person/Virtual - Virtual
How many rounds of interview - 2 rounds