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Skills
Agile Programming Methodologiesunmatched
Analysis Skillsunmatched
Business Supportunmatched
Channel Supportunmatched
Computer Scienceunmatched
Customer Service Evaluationunmatched
Desktop Environmentsunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Information Technology Consultingunmatched
Network Configuration Managementunmatched
Network Designunmatched
Network Monitoringunmatched
Production Supportunmatched
Project Lifecycleunmatched
Requirements Managementunmatched
Sales/Support Engineering (SE)unmatched
Software Administrationunmatched
Software Development Lifecycle (SDLC)unmatched
System Integration (SI)unmatched
Technical Analysisunmatched
Technical Supportunmatched
Waterfall Model of Software Developmentunmatched
Willing to Travelunmatched
Description
The IT Consultant Sr will provide production support to include system user support, monitoring, troubleshooting, configuring, enhancing and providing advanced business partner support for the existing network and desktop environment; serve as point-of-contact across several areas or disciplines to solve major systems outages with high impact or visibility; provide deployment/implementation support to include planning and executing the implementation of new network designs or configurations or enhancements to the existing network and desktop environment. 40 hours per week. Role requires up to 10% domestic travel as needed. Required Qualifications Include: Role requires a Bachelor's degree in Information Technology, Computer Science, a related field, or a foreign equivalent. Must have 6 years of experience in job offered or related occupation. Must have: 6 years of experience with solution architecture skills/understanding systems integration design; 6 years of experience with technical application support and troubleshooting skills; 6 years of experience with project lifecycle skills (SDLC, waterfall, Agile); 6 years of experience with technical analysis skills (analyze requirements and translate into technical solutions); and 3 years of experience with network monitoring skills (including tools such as Dynatrace). Role requires up to 10% domestic travel as needed. First Horizon Bank at www.firsthorizon.com/careers5c143e31-5e48-4549-b638-05792d185386