IT Coordinator

Job Summary

We are seeking a skilled IT professional to maintain and enhance our computer deployments. The ideal candidate will configure tools for deploying, maintaining, and monitoring laptops and desktops, working closely with operational and business teams to fulfill machine requirements. This role involves collaboration with other infrastructure teams to ensure compliance with network, security, and server requirements.

Responsibilities

• Maintain and improve computer deployments.
• Configure tools for deployment, maintenance, and monitoring of laptops and desktops.
• Work with operational and business teams to establish machine requirements and create configuration profiles and policies.
• Collaborate with infrastructure teams (network, security, server) to ensure machines meet all requirements.
• Handle day-to-day deployments and issues.
• Follow standard operating procedures and manage workload through a ticketing system.
• Provide hands-on support to users.
• Maintain PCs and peripherals, including printers and scanners.
• Manage PCs in an enterprise environment (Jamf preferred, any MDM helpful).
• Prepare hardware, software, back-office, and networking configurations for new users.
• Manage wired and wireless networks.
• Perform minor PC repairs and parts ordering.
• Troubleshoot PC and network issues.
• Work within a ticketing system to address end-user requests promptly.
• Record, track, and document issues and resolutions, including initial problems, decisions made, actions taken, and final resolutions (Jira Service Desk).

Qualifications

• Four years of education or four years of Mac and/or PC support experience required (work experience can substitute for education).
• Understanding of Directory Services (Windows AD and Open Directory) required.
• Experience with laser and label printers, Zebra and Client.
• Experience with Windows 10 to 11 migrations.
• Experience with Kace is a plus.

Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.  

Equal Opportunity Employer (EEO) 
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply. 

Americans Disabilities Act (ADA) 
The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation. 

Candidate Privacy
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/  

AI Recruiting Disclosure 
We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.