IT Coordinator

POSITION SUMMARY 

Under the direction of the Parks Director, the ITCoordinator manages the day-to-day technological operations of the district.This role serves as an IT generalist responsible for maintaining networkstability, managing cybersecurity protocols, and overseeing facility accesscontrol systems. The position requires a proactive professional who providestechnical leadership and ensures the integrity of the district's digitalinfrastructure through detailed monitoring and support.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Provides technical support for all staff, including hardware, software, and network troubleshooting
• Monitors and manages district cybersecurity measures, including firewalls, antivirus, and threat detection
• Administers facility access control systems and security camera networks
• Manages IT asset lifecycles, including procurement, deployment, and decommissioning of equipment
• Conducts regular system audits and implements software updates and security patches
• Oversees data backup procedures and disaster recovery planning
• Develops and maintains standard operating procedures (SOPs) for IT systems and user support.
• Facilitates end-user training sessions for new software, security best practices, and office technology.
• Manages local and cloud-based user accounts, including provisioning and offboarding.
• Coordinates with external IT consultants and service providers for specialized technical projects.

KNOWLEDGE, SKILLS AND ABILITIES 

• Advanced knowledge of Windows/ChromeOS environments and Microsoft 365 administration
• Expertise in network security, VPNs, and firewall management
• Proactive problem-solving skills with a high attention to detail
• Ability to manage complex projects and vendor relationships independently
• Proven ability to document technical processes and create user-friendly support guides.
• Proficiency in managing remote access solutions and mobile device management (MDM).
• Strong interpersonal skills with the ability to communicate technical concepts to non-technical staff.
• Familiarity with compliance standards relevant to public sector data privacy.
• Experience with audio/visual (AV) systems installation, maintenance, and support.

EDUCATION AND EXPERIENCE 

Bachelor's degree in Information Technology, ComputerScience, or a related field is preferred. Minimum of three years of experiencein an IT generalist or support role. This is a strictly onsite work arrangementrequiring a proactive, detail-oriented professional. Relevant certifications(e.g., CompTIA A+, Network+, Security+) are highly desirable. 

PHYSICAL DEMANDS 

The physical demands described here are representative ofthose that must be met by an employee to successfully perform the essentialfunctions of this job. While performing the duties of this job, the employee isfrequently required to sit for extended periods, use a keyboard and mouse, andview a computer monitor. The employee is also frequently required to talk orhear. The employee may occasionally be required to walk or stand, and mayoccasionally need to lift or move light office equipment, files, or supplies,typically not exceeding 20-25 pounds. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT 

While performing this job, the employee will work in aclimate-controlled environment with standard office equipment, such ascomputers, servers, and telecommunications hardware. The noise level isgenerally moderate, consistent with the active and dynamic atmosphere of acommunity center environment.

Compensation details: 63000-92000 Yearly Salary

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