IT Data Analyst & Support Specialist

Silver Hill Energy Partners LLC

Dallas, TX

JOB DETAILS
SALARY
$32–$40 Per Hour
SKILLS
Automation, Business Processes, Business Support, Cloud Computing, Communication Skills, CompTIA A+, Customer Escalations, Data Analysis, Data Cleaning, Data Management, Data Processing, Data Quality, Data Sets, Data Visualization, Database Administration, Database Programming, Decision Support, Help Desk, Information Technology & Information Systems, Knowledge Transfer, Microsoft Certifications, Microsoft Windows Azure, Natural Gas, Needs Assessment, Oil and Gas, Onboarding, Power BI, Python Programming/Scripting Language, Quality Management, Query Analysis, Reporting Dashboards, Risk, SQL (Structured Query Language), Scripting (Scripting Languages), Structured Data, Technical Support, Tibco Spotfire, Time Management, Underwriting, Workplace Issues
LOCATION
Dallas, TX
POSTED
5 days ago

POSITION: IT Data Analyst & Support Specialist | Silver Hill Energy | Dallas, TX (Uptown) | On-Site | Contract

Silver Hill Energy Partners is a prominent private oil and gas company based in Dallas, Texas. As an institutionally sponsored fund, Silver Hill is dedicated to the acquisition, optimization, and development of profitable oil and natural gas assets, aimed at delivering attractive risk-adjusted returns for its stakeholders. The company is uniquely positioned to leverage the current market opportunities owing to its (1) experience in the establishment and management of large-scale oil and gas enterprises, as well as its (2) proficiency in sourcing, evaluating, and underwriting oil and gas investments.

JOB DESCRIPTION: We are looking for a technically versatile professional who sits at the intersection of data analysis and IT support. About half of your time will be spent on data-driven projects - building reports and dashboards, writing SQL queries, automating repetitive workflows, and helping the business make better decisions through data. However, when employees need technical support, youll be the person they turn to.

This is not a traditional help desk role. If youve ever felt underutilized in a pure support position and wished you could spend more of your time building something meaningful with data, this role was designed for you.

JOB DUTIES: Data & Analytics

Build and maintain interactive dashboards and reports using Power BI and/or Spotfire to support business decision-making across departments Write, optimize, and maintain SQL queries to extract, transform, and analyze data from company databases Develop Python scripts to automate repetitive business and IT processes, reducing manual effort and improving accuracy Manage and maintain data pipelines, ensuring data integrity, accuracy, and accessibility across systems Identify opportunities to automate manual workflows and implement solutions using Python, Power Automate, or similar tools Collaborate with department leaders to understand their data needs and translate them into actionable reports and visualizations Document data processes, query logic, and automation workflows for maintainability and knowledge transfer

IT Help Desk Support

Serve as a point of contact for employee IT issues including hardware, software, email, connectivity, and account access Manage and resolve support tickets in a timely manner, maintaining a positive and patient experience for all employees Assist with onboarding and offboarding processes including device setup and account provisioning Escalate complex infrastructure issues to appropriate vendors or senior IT

REQUIRED EXPERIENCE / QUALIFICATIONS: Required

Proficiency in at least two of the following: SQL (querying and data analysis), Python, Power BI, Spotfire, or workflow automation tools Experience working with structured data - querying databases, cleaning datasets, or building reports Comfortable working cross-departmentally and managing your priorities Strong communication skills - able to explain data findings and technical issues to non-technical colleagues clearly and patiently Some experience providing technical support to end users, even if not in a formal help desk role

Preferred

Experience with Power BI or Spotfire dashboard development Python scripting for automation, data processing, or reporting SQL querying for data extraction and analysis (not database administration) Familiarity with Power Automate or similar workflow automation platforms Help desk or IT support experience in a corporate environment

Nice to Have

Experience with data governance or data quality management Familiarity with Azure Data Services, Google BigQuery, or similar cloud data platforms Any relevant certifications: Microsoft Power BI Data Analyst (PL-300), CompTIA A+, Google Data Analytics, or similar

Why This Role Is Different Most data analyst roles dont want you touching anything IT-related. Most help desk roles dont let you anywhere near the data. This position gives you ownership of both - with the flexibility to grow your data and automation skills while staying connected to the practical, people-facing side of the business.

COMPENSATION & SCHEDULE:

Pay: $32-$40/hour, depending on qualifications and experience

Monday-Friday, on-site at our Uptown Dallas office

No after-hours or weekend support required

Contract position

BENEFITS:

Annual bonus based on company and personal performance Paid time off 401k matching program Health and dental benefits Onsite workout facility

About the Company

S

Silver Hill Energy Partners LLC