Cloud Computing, Command Line, Corporate Compliance, Documentation, Fiber Optic Cable, GPU (Graphics Processing Unit), Hardware Configuration Management, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Linux Operating System, Network Operations Center, Network Switching, Network System Hardware, On Call, Problem Solving Skills, Return Merchandise Authorization (RMA), Server Hardware, Software Patches, System Operations, Technical Support, Testing
The role
As an IT Datacenter Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center's IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations.
You're welcome to work in our Oklahoma, United States, location.
Your Responsibilities
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- Monitor and support the IT infrastructure to ensure optimal performance and uptime.
- Diagnose and resolve issues related to server and network hardware within the data center.
- Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements.
- Manage and maintain fiber optic and patch cable connectivity.
- Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation.
- Collaborate with internal teams to resolve technical and operational issues.
- Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance.
Requirements
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We expect you to have:
- Solid understanding of server and networking equipment.
- Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.
- Proven ability to diagnose and resolve hardware-related issues.
- A proactive, responsible, and results-driven work attitude.
Additional Skills (Preferred)
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- Basic knowledge of the Linux operating system and familiarity with command-line tools.