IT - Desktop Engineer III

Job Summary:

The Desktop Engineer III would need to design, perform application packaging, operating system deployments and security patching of MS Windows 7 through 10, Office 2010 through 2016 and related third party applications. Additionally, the Desktop Engineer III will create and utilize test plans and test cases, as well as document and test technical and informational bulletins.

Education:

Required:

Bachelor's Degree in Computer Science, B. Tech, or equivalent work experience

Preferred:

Experience:

Required:

Minimum of 7 Years' experience designing, testing, integrating, upgrading, and support of Microsoft Windows Desktop applications and package engineering of MS Windows XP (legacy support), Windows 7-10, and Office 2010-2016 (and related third party applications)

Advanced proficiency designing, testing, integrating, upgrading, and support of Microsoft Windows Desktop Operating Systems

MS Windows PowerShell scripting

Advanced Proficiency and Group Policy expertise in design and support for workstations

Understanding of SCCM package deployment with 2-3 years' experience delivering applications, OS images and security patches via SCCM 2012 and above

Familiarity with general application packaging, delivery and virtualization software

Capable of providing technical desktop engineering practices, recommendations, advice, and enhancements from engagements of prior successful OS image/application integrations.

Demonstrated experience and knowledge with Microsoft Deployment Toolkit (MDT), System Center Configuration Manager (SCCM)

Highly effective writing/verbal communication skills as well as the ability to work independently with minor supervision

Exceptional interpersonal skills (negotiation, team-building, positive thinking, can-do attitude, and a drive to learn)

Schedule flexibility when required for emergent issues

Preferred:

VMware Horizon View VDI and/or Citrix experience

SCCM Compliance Baselines and Remediation

Symantec Endpoint Protection experience

Advanced proficiency and understanding of software and hardware licensing and support/maintenance agreements

Position Requirement(s): License/Certification/Registration

Required:

Valid driver's license

Preferred:

VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP), Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE), Citrix Certified Professional (CCP) or Citrix Certified Expert (CCE), or CompTIA Server certification

Department Position Summary:

The Desktop Engineer III would need to design / perform application packaging, operating system deployments and security patching of MS Windows 7 through 10, Office 2010 through 2016 and related third party applications. Additionally, the Desktop Engineer will create and utilize test plans and test cases, as well as document and test technical and informational bulletins.

Minimum of 7 Years experience designing, testing, integrating, upgrading, and support of Microsoft Windows Desktop applications and package engineering of MS Windows XP (legacy support), Windows 7-10, and Office 2010-2016 (and related third party applications)

Designing, testing, integrating, upgrading, and support of Microsoft Windows Desktop Operating Systems with minimal supervision

MS Windows PowerShell scripting

Group Policy expertise in design and support for workstations

Understanding of SCCM package deployment with 2-3 years' experience delivering applications, OS images and security patches via SCCM 2012 and above

Familiarity with general application packaging, delivery and virtualization software

Capable of providing technical desktop engineering practices, recommendations, advice, and enhancements from engagements of prior successful OS image/application integrations

Demonstrated experience and knowledge with Microsoft Deployment

Toolkit (MDT), System Center Configuration Manager (SCCM)

Advanced proficiency and understanding of software and hardware licensing and support/maintenance agreements

Highly effective writing/verbal communication skills as well as the ability to work independently with minor supervision

Provide status reports on systems and services

Exceptional interpersonal skills (negotiation, team-building, positive thinking, can-do attitude, and a drive to learn)

Schedule flexibility when required for emergent issues

Participate in On-Call schedule as needed

Other duties as assigned

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