IT Desktop Support Analyst

Global Channel Management
  • New York
    16 days ago

    Job Description

    IT Desktop Support Analyst needs 3 years IT Desktop support experience

    IT Desktop Support Analyst requires:

    • OnSite 5 days a week.
    • 3 years' work experience as an IT or Desktop Support Technician.
    • Familiarity with networking systems and protocols.
    • Knowledge of remote desktop support systems including TeamViewer.
    • Possible OT required for this job (Afterhours and Weekends).
    • Bachelor's degree in Information Technology or Computer Science.

    IT Desktop Support Analyst duties:

    • Provide exceptional customer service in person, via phone, and email as appropriate.
    • Dedicated C-Suite support New York office.
    • Resolve help desk issues including troubleshooting hardware and software issues.
    • Perform user administration duties.

    Numbers & Facts

    LocationNew York
    Websitehttps://www.globalchannelmanagement.com/

    Skills

    • Administrative Skillsunmatched
    • Analysis Skillsunmatched
    • Computer Scienceunmatched
    • Customer Support/Serviceunmatched
    • Desktop Administrationunmatched
    • Help Deskunmatched
    • Information Technology & Information Systemsunmatched
    • Network Protocolsunmatched
    • Network Systemsunmatched
    • Problem Solving Skillsunmatched
    • Software Administrationunmatched
    • Technical Supportunmatched

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