IT/Desktop support

Shift: 1st shift hours, Monday- Friday
Duration: 12 Months
Pay range: $26.92 - $30.00/hr.
Onsite Job

TECHNICAL SKILLS
Must Have

• Ability/Comfort Working in Ambiguity
• Ability to Lift +25lbs
• Ability to Move Pallets
• Ability to Work Independently with Limited Supervision in a Collaborative Environment
• Accurate Execution of Establish Processes
• Attention to Detail and Accuracy
• Business Relationship Building
• Demonstrates Strong Analytical Skills
• Excellent Written and Verbal Communication
• Inventory Systems
• Positive Attitude
• Strong problem-solving skills

Nice To Have

• Certification for MacBook Air
• Certification for MacBook Pro (13-inch)
• Certification for MacBook Pro (14-inch, 15-inch, and 16-inch)
• Dell Client Foundations Certification

JOB DESCRIPTION
This position will be responsible for fulfilling deployment/recovery requests related to hardware utilized by users. Fulfillment includes stocking, picking, tracking, configuring, and shipping hardware. This position will also be responsible for detailed inventory management and break/fix operations. This role requires a high attention to detail as well as a general understanding or desire to learn the intricacies of the hardware.
The role may work directly with Client's users, so ability to clearly communicate –both verbal and written –and build excellent business relationships quickly is essential.
This position requires individuals to be on-site: primary location will be in Minneapolis, MN. As needed, the position may require individuals to work at a secondary location in Brooklyn Park, MN.

Time will be spent:
This role must be flexible to provide appropriate services as needed on any given day. Below is an example of how time could be spent: 60% fulfillment of hardware incidents (picking and shipment of hardware)
15% inventory tracking and reconciliation
15% configuration/application of firmware
10% break/fix operations
 
Employee Benefits:
At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:

• Four options of medical Insurance
• Dental and Vision Insurance
• 401k Contributions
• Critical Illness Insurance
• Voluntary Permanent Life Insurance
• Accident Insurance
• Other Employee Perks

About LanceSoft
LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.