IT Desktop Support Technician

Onit, Inc
  • Queensbury, NY
    1 day ago

    Job Description

    Job Description

    Job Description

    We are seeking a Desktop Support Technician to join our team! You will resolve computer-related issues for your clients.

    Responsibilities:

    • Provide technical assistance with computer hardware and software
    • Resolve issues for clients via phone, in person, or electronically
    • Recommend hardware and software improvements
    • Track customer issues and resolutions

    Qualifications:

    • Previous experience in IT, customer service, or other related fields
    • Ability to build rapport with clients
    • Strong troubleshooting and critical thinking skills
    • Positive and professional demeanor
    \nCompany Description

    Sister company of Pro4ia Inc. (http://www.pro4ia.com/)

    Company Description

    Sister company of Pro4ia Inc. (http://www.pro4ia.com/)

    Numbers & Facts

    LocationQueensbury, NY

    Skills

    • Computer Hardwareunmatched
    • Computer Softwareunmatched
    • Desktop Administrationunmatched
    • Identify Issuesunmatched
    • Problem Solving Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Technical Supportunmatched
    • Track Customer Issuesunmatched

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