IT Director | Full Time | Ryan Field at Northwestern University

IT Director | Full-Time | Ryan Field at Northwestern University in Evanston, Illinois | Careers at Ryan Field at Northwestern University

Please Enable Cookies to Continue

Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.

Welcome page

Returning Candidate?

Log back in!

IT Director | Full-Time | Ryan Field at Northwestern University

Location US-IL-Evanston

Job Post Information* : Posted Date 6 hours ago(7/1/2026 2:57 PM)

Job ID 2026-32823

Location Name Ryan Field at Northwestern University

Category Information Technology

Type Regular Full-Time

Location : Location US-IL-Evanston

Job Post Information* : External Company Name Oak View Group

Job Post Information* : External Company URL https://www.oakviewgroup.com/

Location : Postal Code 60208

Location : Address 1501 Central Street

Job Post Information* : Post End Date 10/2/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The IT Director is responsible for the strategic planning, implementation, and management of all technology systems supporting venue operations. This role ensures reliable, secure, and innovative IT solutions that enhance guest experience, support event operations, and drive operational efficiency across all managed venues. The IT Director partners closely with Operations, Events, Security, Finance, and external stakeholders to deliver scalable technology solutions aligned with business objectives.

This role pays a yearly salary of $120,000 - $130,000 and is bonus eligible.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until October 2, 2026.

Responsibilities

• Develop and execute a comprehensive IT strategy aligned with venue business goals and guest experience initiatives.
• Lead IT modernization efforts, including smart venue technologies, mobile integration, and digital transformation.
• Establish IT governance, policies, and standards across all venues.
• Manage IT budgets, forecasting, and capital planning for technology investments.
• Oversee all IT infrastructure, including networks, servers, cloud environments, and on-prem systems.
• Ensure high availability of critical systems such as ticketing platforms, POS systems, access control, and event management tools.
• Manage Wi-Fi and connectivity solutions to support high-density event environments.
• Maintain disaster recovery and business continuity plans.
• Oversee event-day IT operations, ensuring seamless support for ticketing, audiovisual integrations, broadcast needs, and vendor systems.
• Support technology needs for concerts, sporting events, conferences, and large-scale public gatherings.
• Ensure integration of systems such as digital signage, IPTV, and building management systems.
• Develop and maintain cybersecurity frameworks, including threat detection, risk assessments, and incident response.
• Ensure compliance with relevant regulations (PCI-DSS, data privacy laws, etc.) related to payments and customer data.
• Implement security measures across networks, endpoints, and user access.
• Manage relationships with IT vendors, service providers, and technology partners.
• Oversee contract negotiations, SLAs, and vendor performance.
• Collaborate with event organizers, promoters, and tenants to support unique technical requirements.
• Lead, mentor, and develop IT staff across multiple venues.
• Build a high-performing team capable of supporting complex event environments.
• Foster a culture of innovation, collaboration, and service excellence.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's preferred).
• 5-7+ years of progressive IT leadership experience, preferably in venue management, hospitality, entertainment, or large-scale operations.
• Experience managing IT in high-traffic, real-time operational environments.
• Strong knowledge of: Network infrastructure (high-density Wi-Fi, SD-WAN), Cloud platforms (Azure, AWS), Ticketing and POS systems, Cybersecurity frameworks, and AV and broadcast technologies (preferred).
• Experience with smart building technologies and IoT systems is a plus.
• Proven ability to lead cross-functional teams and manage complex projects.
• Strong business acumen with the ability to align IT initiatives to revenue and customer experience goals.
• Excellent communication and stakeholder management skills.
• Ability to operate in fast-paced, event-driven environments with flexible hours.
• Availability to support evenings, weekends, and holidays aligned with event schedules.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Options

Apply NowApply

Share this job with your Network.

Email this job to a friend.Refer this job to a friend.

We apologize for the inconvenience. The "Share" function is not working properly at this time. Please refresh the page and try again later. We appreciate your excitement about this opening!

Share on Social Media!

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.

Application FAQs

Software Powered by iCIMS

www.icims.com