IT Enterprise Applications Manager

IT Enterprise Applications Manager

Salary

$81,910.40 - $130,977.60 Annually

Location

126 N. St. Andrews Street, Dothan, AL

Job Type

FULL TIME

Job Number

095-26-01

Department

Information Technology

Opening Date

09/01/2026

Closing Date

9/15/2026 11:59 PM Central

FLSA

Exempt

• Description
• Benefits
• Questions

Description

The IT Enterprise Applications Manager position is a member of the IT Leadership Team responsible for leading and managing a team of IT software and application professionals. This position oversees the strategy and maintenance of enterprise-level software applications that support core business and public safety operations. The ideal candidate requires strong leadership skills, technical expertise, and a solid understanding of enterprise application architecture and governance.

Major Duties

• Oversees the implementation, configuration, and maintenance of enterprise applications across the organization.
• Defines, develops, and maintains documentation for the administration and authorization of application systems in accordance with requirements; assists customers with the business impacts of application upgrades, modifications, patches, and migrations.
• Leads and manages a team of application specialists, analysts, and support staff.
• Collaborates with departments to gather requirements and ensure existing application solutions meet organizational needs.
• Assists customers with Requests for Information (RFI) and Requests for Proposal (RFP) requirements, timelines, vendors, project budgeting, funding, and software selection options tailored to meet business needs and objectives. Ensures an appropriate balance between cost and benefit for current and future needs.
• Develops and executes application strategies aligned with IT and organizational objectives.
• Manages application lifecycles, including upgrades, patching, integrations, and decommissioning.
• Ensures data integrity, security, and compliance within all managed applications.
• Serves as primary liaison with software vendors and external partners for enterprise systems.
• Monitors system performance and resolves application issues in a timely manner.
• Stays current within industry trends, emerging technologies, and best practices to recommend system improvements.
• Manages and supervises application team personnel and projects; trains, assigns, directs, supervises, evaluates, and disciplines personnel.
• Performs related duties as determined by the IT Director.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED BY THE POSITION

• Knowledge of NIST SP 800 publications and related standards.
• Knowledge of CJIS requirements.
• Knowledge of IT audit, IT risk, systems administration, network, and application security concepts.
• Knowledge of regulatory compliance requirements and risk management.
• Knowledge of project management principles.
• Knowledge of project management tools such as JIRA, Confluence, or similar tools.
• Knowledge of personnel management principles and practices.
• Skill in organizational management, including attention to detail and multitasking.
• Skill in problem-solving, prioritizing, and planning.
• Skill in interpersonal relations.
• Skill in oral and written communication.
• Ability to maintain a professional rapport with direct reports, coworkers, and upper management.
• Ability to manage multiple projects concurrently.
• Ability to adapt to a fast-paced and changing environment.

SUPERVISORY CONTROLS

This position reports to the Information Technology Director regarding department goals and objectives. The supervisor reviews work through conferences, reports, and observation of department activities.

GUIDELINES

Guidelines include industry best practices, state and local requirements and statutes, vendor and technology standards and manuals, and department and city policies and procedures. These guidelines require judgment, selection, and interpretation in application.

COMPLEXITY/SCOPE OF WORK

• The work consists of varied management, supervisory, and technical duties. Frequent changes to technology contribute to the complexity of the position.
• The purpose of this position is to manage city information technology projects. Successful performance helps ensure the efficiency and effectiveness of city operations.

CONTACTS

• Contacts are typically with coworkers, other city personnel, vendors, contractors, representatives of other organizations, local IT professionals, and the general public.
• Contacts are typically to exchange information, motivate people, negotiate matters, resolve problems, and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

• The work is typically performed at a desk or table or intermittently sitting, standing, walking, bending, crouching, or stooping. The employee frequently lifts light and occasionally heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, and distinguishes between shades of color.
• The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

This position has direct supervision over assigned personnel.

Minimum Qualifications

• Graduation from an accredited* college or university with an Associate's degree in Information Technology, Computer Science, Management Information Systems, or a closely related field; and
• Six (6) years recent experience managing enterprise-level Information Technology project responsibilities (i.e., defining project scope and goals, determining and communicating potential risks, defining the systems and technology required, creating detailed schedules, building and maintaining budgets, organizing assigned resources, and setting milestones); and
• Two (2) years recent experience negotiating and managing Information Technology vendor contracts, project execution, and transition to maintenance agreements.
• Five (5) years recent government/municipal experience in delivering information technology project(s) preferred.
• Graduation from an accredited* college or university with a Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a closely related field preferred.
• Accredited through an agency recognized by the U.S. Department of Education (USDE) or the Council for Higher Education (CHEA).

CONDITION OF EMPLOYMENT/PROMOTION/DEMOTION/TRANSFER

Employees are required to complete the Certification of Understanding & Condition of Employment/Promotion/ Transfer/Demotion Form (Personnel department) and the Information Technology Support Services Employee Confidentiality Agreement (IT department).

NECESSARY SPECIAL REQUIREMENTS

• Possession of a valid drivers license and acceptable driving record. (PBA 9/10/01)
• Employees are required to obtain and maintain Project Management Professional (PMP) certifications within one (1) year of date of employment/promotion/demotion/transfer to this position. (See condition for details.)
• Employees are required to complete the Information Technology Support Services Employee Confidentiality Agreement (IT department).
• Employees in this position are fingerprinted within 30 days of hire/promotion/transfer/demotion.
• An applicant for this position is subject to various background investigations up to and including a criminal, credit, past employment, and reference checks.
• An applicant for this position is subject to extensive background checks (since the age of majority) to determine eligibility and ensure requirements are met for this position.
• Employees in this position are required to complete and pass the Criminal Justice Information System (CJIS) security training and exam annually after the initial training.
• Employees in this position must pass a criminal background check every five (5) years after initial/pre-employment.
• Employees are required to submit to Drug and Alcohol testing in accordance with the City of Dothan policy, which includes pre-employment and random tests for the duration of employment in this position. (PBA 8/13/12)
• Must meet the City of Dothan's employment physical standard, which includes drug/alcohol testing.

Application / Examination

Qualified applicants will be evaluated based on training and experience as documented on their application. This evaluation will comprise 100% of their final grade.

Applicants with a disability who feel they need accommodation should contact the Personnel Department in writing on or before the closing date of this advertisement by emailing jobs@dothan.org.

An Equal Opportunity, Affirmative Action Employer

The City of Dothan provides a diverse package of benefit programs:

• Vacation: 12 Vacation Days per calendar year

• Holidays: 12 Paid Holidays per calendar year

• Medical and Dental Insurance: Offered through Blue Cross/Blue Shield of Alabama. Rates vary based on coverage selected

• Retirement Plan: Administered through the Retirement Systems of Alabama

• Life Insurance: Administered through Unum Life. No cost for eligible employees

• Military Leave: up to 21 working days per calendar year with Military Orders

• Direct Deposit: Employees may elect to have their payroll check deposited directly into their bank account

• Employee Health Clinic: Industrial Nurse on duty for work related injuries and minor illnesses

Other benefits include: Cafeteria plan, Credit Union, Deferred Compensation plans, Employee Assistance Program, Physical Fitness Program, Jury Duty Leave and more.....

Note: All benefits are subject to eligibility requirements. Individuals are responsible for any related fees or charges that may apply.

01

Supplemental Questions: This information will be used to determine your placement on the employment register and if you meet the basic qualifications as listed on the job posting. Therefore, please give detailed descriptions of your job duties. You must thoroughly complete the Education and Work Experience sections of the application and the Supplemental Questions. Answer all questions as accurately and with as much detail as possible. Some questions request an explanation to support a "yes" answer. Your explanation should contain experience, education, etc., to show that you do possess whatever skill, knowledge or experience being addressed in the question. Employment and volunteer experiences used to answer any of the questions below must be listed on your application. If you use military experience to meet the experience requirements, do not give dates of your entire tour of duty, rather, you should indicate on your employment application, the month and year you began performing these duties and the month and year you stopped.

• I have read and understand the above statement and will submit any required verification or supporting documents by the closing date of this advertisement.

02

Which best describes your highest completed level of education? Your education MUST be listed in the education section of your application in order to receive credit.

• None
• High School Diploma or GED
• Associates Degree
• Bachelors Degree
• Masters Degree or higher

03

Check the appropriate field of study for your degree.

• Information Technology
• Computer Science
• Management Information Systems
• Other - Closely Related
• Other - Non Related
• No degree

04

If you checked "Other" in question #3 above, please list your degree/major/field of study, etc.

05

Which best describes your recent (within the past 5 years) experience managing enterprise-level Information Technology project responsibilities (i.e., defining project scope and goals, determining and communicating potential risks, defining the systems and technology required, creating detailed schedules, building and maintaining budgets, organizing assigned resources, and setting milestones)?

• No experience
• 0 - 0.9 year
• 1 - 1.9 years
• 2 - 2.9 years
• 3 - 4.9 years
• 5 - 5.9 years
• 6 - 9.9 years
• 10 - 14.9 years
• 15 - 19.9 years
• More than 20 years

06

List employer/s where you gained the experience in question #5. Employer(s) must be listed in both the work history section of your application and in your response below to receive credit. If none, type "N/A" in the space below. DO NOT INDICATE "SEE RESUME."

07

List examples of duties performed to support your answer in question #5. Employer(s) must be listed in the work history section of your application to receive credit. If none, type "N/A" in the space below. DO NOT INDICATE "SEE RESUME."

08

Which best describes your recent (within the past 5 years) experience negotiating and managing Information Technology vendor contracts, project execution, and transition to maintenance agreements?

• No experience
• 0 - 0.9 year
• 1 - 1.9 years
• 2 - 2.9 years
• 3 - 4.9 years
• 5 - 5.9 years
• 6 - 9.9 years
• 10 - 14.9 years
• 15 - 19.9 years
• More than 20 years

09

List employer/s where you gained the experience in question #8. Employer(s) must be listed in both the work history section of your application and in your response below to receive credit. If none, type "N/A" in the space below. DO NOT INDICATE "SEE RESUME."

10

List examples of duties performed to support your answer in question #8. Employer(s) must be listed in the work history section of your application to receive credit. If none, type "N/A" in the space below. DO NOT INDICATE "SEE RESUME."

11

Which best describes your recent (within the past 5 years) government/municipal experience in delivering information technology project(s)?

• No experience
• 0 - 0.9 year
• 1 - 1.9 years
• 2 - 2.9 years
• 3 - 4.9 years
• 5 - 5.9 years
• 6 - 9.9 years
• 10 - 14.9 years
• 15 - 19.9 years
• More than 20 years

12

List employer/s where you gained the experience in question #11. Employer(s) must be listed in both the work history section of your application and in your response below to receive credit. If none, type "N/A" in the space below. DO NOT INDICATE "SEE RESUME."

13

List examples of duties performed to support your answer in question #11. Employer(s) must be listed in the work history section of your application to receive credit. If none, type "N/A" in the space below. DO NOT INDICATE "SEE RESUME."

14

Which best describes your recent (within the past 5 years) experience managing diverse cross-functional teams with multiple departments/divisions/third-party providers, etc.?

• No experience
• 0 - 0.9 year
• 1 - 1.9 years
• 2 - 2.9 years
• 3 - 4.9 years
• 5 - 5.9 years
• 6 - 9.9 years
• 10 - 14.9 years
• 15 - 19.9 years
• More than 20 years

15

List employer/s where you gained the experience in question #14. Employer(s) must be listed in both the work history section of your application and in your response below to receive credit. If none, type "N/A" in the space below. DO NOT INDICATE "SEE RESUME."

16

List examples of duties performed to support your answer in question #14. Employer(s) must be listed in the work history section of your application to receive credit. If none, type "N/A" in the space below. DO NOT INDICATE "SEE RESUME."

17

Do you possess a current and valid Project Management Professional (PMP) Certification?

In order to receive credit, you must submit a current copy of your certification by the closing date of this advertisement. You may fax it to (334) 615-3189, submit by mail or in person to the City of Dothan, Personnel Department, 126 N St. Andrews Street, Room 116, Dothan, AL 36303, or by email to jobs@dothan.org.

• Yes
• No

18

Do you have a valid operator drivers license and an acceptable driving record?

Click here to view the City of Dothans Motor Vehicle Policy.

• Yes
• No

19

Employees in this position are required to obtain and maintain Project Management Professional (PMP) certifications within one (1) year of date of employment/promotion/demotion/transfer to this position. (See condition for details.)

• I understand and agree.
• I disagree and will no longer be considered for this position.

20

Employees in this position are fingerprinted within 30 days of employment/promotion/transfer/demotion (IT Department).

• I understand and agree.
• I disagree and will no longer be considered for this position.

21

Employees in this position are subject to extensive background checks (since the age of majority) to determine eligibility and ensure requirements are met for this position.

• I understand and agree.
• I disagree and will no longer be considered for this position.

22

Employees in this position are required to complete and pass the Criminal Justice Information System (CJIS) security training and exam annually after the initial training.

• I understand and agree.
• I disagree and will no longer be considered for this position.

23

Employees in this position must pass a criminal background check every five (5) years after initial/pre-employment.

• I understand and agree.
• I disagree and will no longer be considered for this position.

24

This is to certify that I have read and understand the Certification of Understanding and Condition of Employment required for this position with the City of Dothan, Alabama.

Click here to view form.

Failure to check "I Agree/Understand" discontinues the application process. (A signed form will be requested at time of hire, promotion, transfer or demotion.)

• I Agree/Understand
• I Disagree

25

I understand that once my application has been submitted for this specific position that I WILL NOT be able to make any changes to it. Any changes to my master application will only be reflected in any future positions for which I may apply. Should I desire to have updated information included for this specific position I should contact the Personnel/Human Resources office at (334) 615-3180 for assistance.

• Yes, I Understand

26

Note: Before submitting your application, be sure to review your application for completeness and accuracy. Your examination score will be based on the information you have provided on your application and this supplemental questionnaire. Failure to provide sufficient detailed information may result in your application being rejected or receiving a lower score. Therefore, it is important that you provide complete employment information to include the name of your employer, your official job title, dates of employment (from-to, month/year), hours worked per week, and a detailed description of your duties for each job listed on your application. Resumes are not accepted in lieu of the application or supplemental questionnaire.

• I understand that failure to provide sufficient detailed information may result in my application being rejected or receiving a lower examination score.

27

Personnel Use Only

Required Question

Employer City of Dothan

Address 126 North Saint Andrews Street

Room 116

Dothan, Alabama, 36303

Phone 334.615.3180

Website http://www.dothan.org