IT Enterprise Solutions Manager - Innovation & Technology Services

IT Enterprise Solutions Manager - Innovation & Technology Services

Salary

$89,081.00 Annually

Location

1000 Business Center Drive, Suite 120, GA

Job Type

Full-Time Permanent

Job Number

2603282

Department

Innovation + Technology Services

Opening Date

06/26/2026

Closing Date

7/19/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Purpose

Lead Digital Transformation. Empower Collaboration. Drive Innovation.

The City of Savannahs Innovation & Technology Services (ITS) Department is seeking an experienced, visionary, and collaborative IT Enterprise Solutions Manager to lead the Citys Enterprise Solutions team and drive the continued evolution of our Microsoft 365 digital workplace.

This leadership role offers the opportunity to shape how City employees collaborate, communicate, and deliver services by overseeing the strategy, governance, administration, and continuous improvement of the Citys Microsoft 365 environment.

As a member of the ITS Leadership Team, the new IT Enterprise Solutions Manager will serve as a trusted advisor to City leadership, providing strategic guidance on technology investments that improve operational efficiency, enhance collaboration, and support the Citys long-term strategic goals.

The successful candidate will combine technical expertise with exceptional leadership skills to inspire a high-performing team while delivering innovative, secure, and scalable enterprise solutions that serve employees across the organization.

This position plays a critical role in advancing digital transformation initiatives by promoting modern collaboration tools, low-code solutions, automation, and enterprise content management while ensuring technology solutions remain secure, scalable, and aligned with organizational priorities.

Why Join the City of Savannah?

This is an opportunity to lead the Citys digital workplace transformation and influence how technology supports every department and employee.

As the IT Enterprise Solutions Manager, you will:

• Lead enterprise-wide Microsoft 365 strategy and governance.
• Guide the adoption of innovative collaboration and automation technologies.
• Mentor and develop a talented multidisciplinary technology team.
• Partner with City leadership to modernize business processes and improve service delivery.
• Help shape the future of digital government through secure, scalable, and user-centered technology solutions.

If youre a collaborative technology leader with a passion for innovation, digital transformation, and developing high-performing teams, we invite you to join the City of Savannah and help shape the future of municipal technology.

We offer great pay, excellent benefits to include medical, dental, and vision plans, life insurance, employee/spouse/child supplemental life insurance, short-term disability, tuition reimbursement, wellness programs, deferred compensation plan (457 B), pension plan, flexible spending account, home purchase assistance and 12 paid holidays!

Women, Minorities, and Veterans Are Encouraged to Apply

Essential Job Functions

• Administers and governs the Citys Microsoft 365 environment, including SharePoint Online, Microsoft Teams, Power Platform, and related tools.
• Designs, builds, and maintains SharePoint sites and collaborative workspaces in alignment with ITS Security policies and City standards.
• Develops and enforces M365 governance policies, including access controls, naming conventions, and content lifecycle management.
• Provides technical direction and oversight to team members, including project managers, trainers and GIS personnel.
• Manages relationships across departments to assess digital needs and deliver enterprise solutions that improve workflows and deliver efficiency.
• Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
• Coordinates with the ITS PMO on project intake, prioritization, and delivery of Entrprise Solutions initiatives.
• Coordinates with a training staff that will drive adoption and utilization by city staff on M365 tools and platforms.
• Evaluates emerging Microsoft technologies and makes recommendations for adoption.
• Leads and mentors' staff in the function of software support and low-code development.
• Performs other related duties as assigned.

Minimum Qualifications

Bachelors degree in Computer Science, Information Systems or Business Administration plus four years of increasingly responsible experience in Information Technology, including two years of supervisory experience; or any equivalent combination of education, training, and experience.

• Demonstrated experience administering Microsoft 365 tenants, with deep expertise in SharePoint Online and Microsoft Teams.
• Demonstrated experience with Microsoft Power Platform, including Power Apps and Power Automate.
• Experience with M365 licensing management and cost optimization strategies.
• Experience managing or leading a technical team.
• Demonstrated commitment to delivering an excellent customer experience.

Preferred Qualifications:

• Microsoft 365 certifications such as MS-102 (Microsoft 365 Administrator Expert) or Power Platform certifications (PL-100, PL-200) preferred

Additional Requirements

Background investigation, including supervised drug screen, post offer/pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment

Additional Information

• Detail-oriented with strong organizational skills.
• Strong oral and written communication skills.
• Good interpersonal skills with cross-functional staff.
• Working knowledge of PowerShell scripting for M365 administration and tenant management.
• Ability to establish and maintain strategic relationships with stakeholders across the City.
• Demonstrable knowledge of the organization of Municipal Government and the interplay between various collaborators
• People Skills: Build and manage interpersonal relationships; ability to influence and win respect; active listening; positive role model; fairness.
• Technical Skills: Expert-level knowledge of SharePoint Online architecture and governance; strong proficiency with Microsoft Teams administration; experience working with the Power Platform; familiarity with GIS concepts and tools.
• Skill in researching new technologies and evaluating new systems as they have potential to benefit the City.
• Skill in oral and written communication.

CITY OF SAVANNAH EMPLOYEE BENEFITS

Overview of Benefits

Paid Holiday

Paid Vacation

Paid Sick Leave

Defined Benefit Retirement Pension Plan

Protective Services Retirement Plan (select positions)

Deferred Compensation Retirement Plan

Retirement Seminars

PPO Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Wellness Programs

Health & Wellness Incentives

Long Term Disability

Excellence and Service Recognition

Employee Development and In-Service Training

Educational Assistance Program

Uniform Allowance (select positions)

Employee Assistance Program

Discounts and Memberships

Employee Relations

Direct Deposit

Credit Union

Pretax Parking Deductions

Employer Assisted Home Purchase Program

Domestic Partnership Benefits

Healthcare

PPO Medical Plus Plan

PPO Medical Basic Plan

Dental Plus Plan

Dental Basic Plan

Vision Service Plan

Life Insurance

Basic Life and ADD

Supplemental Life Employee

Supplemental Life Spouse

Supplemental Life Child

Benefits costs are paid by the City of Savannah, by the employee or shared by both the City and the employee.

01

Do you have a valid drivers license?

• Yes
• No

02

Do you have a Bachelors degree in Computer Science, Information Systems or Business Administration plus four years of increasingly responsible experience in Information Technology, including two years of supervisory experience?

• Yes
• No

03

Supplemental Question 1 Describe your experience leading or administering an enterprise Microsoft 365 environment. Include your experience with SharePoint Online, Microsoft Teams, Power Platform, governance, licensing, and tenant administration, as well as the size and complexity of the environment you supported. (The name of the employer where this experience was obtained must be listed in the WORK HISTORY section of the application).

04

Supplemental Question 2 Describe a technology initiative you led that significantly improved collaboration, automated business processes, or modernized operations using Microsoft 365 or Power Platform technologies. What was your role, what challenges did you encounter, and what measurable results were achieved? (The name of the employer where this experience was obtained must be listed in the WORK HISTORY section of the application).

05

Supplemental Question 3 This position supervises a multidisciplinary team and is responsible for coaching, mentoring, performance management, and fostering a culture of innovation and customer service. Describe your leadership philosophy and provide an example of how you developed or motivated a team to achieve organizational goals.

06

Supplemental Question 4 Describe a time when you partnered with executive leadership or business units to identify technology needs and develop a strategic solution. How did you build consensus, communicate technical concepts to non-technical stakeholders, and ensure successful implementation? (The name of the employer where this experience was obtained must be included in the WORK HISTORY section of the application).

07

Supplemental Question 5 Describe your experience establishing governance standards for Microsoft 365, including SharePoint, Microsoft Teams, Power Platform, access controls, lifecycle management, or licensing optimization. Include any experience balancing user productivity with security and compliance requirements. (The name of the employer where this experience was obtained must be included in the WORK HISTORY section of the application).

Required Question

Employer City of Savannah

Address 6600 Abercorn Street

Suite 100

Savannah, Georgia, 31405

Phone 912-651-6484

Website http://www.savannahga.gov