IT Facilities Manager

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our universitys vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Ensures the stability, security, and operational integrity of Kennesaw State Universitys physical IT environments, including data centers, server rooms, and MDF/IDF spaces. Oversees critical infrastructure systems such as power, HVAC, fire suppression, structured cabling, and environmental monitoring to maintain reliable, well organized, and compliant IT facilities. Serves as the primary coordinator for physical IT infrastructure, working closely with IT engineering teams, facilities personnel, and external vendors to support capacity planning, documentation, physical access control, and lifecycle maintenance across all university technology spaces.

Responsibilities

KEY RESPONSIBILITIES:

1. Maintains the security, cleanliness, stability, and operational readiness of data centers, server rooms, and MDF/IDF environments

2. Oversees the lifecycle of critical infrastructure systems, including HVAC, electrical power systems (generators, UPS, transfer switches, breakers), fire suppression, and environmental monitoring

3. Ensures accurate installation, labeling, documentation, and maintenance of physical infrastructure components according to university and industry standards

4. Maintains inventory, rack diagrams, power path documentation, cabling records, and physical layout documentation

5. Monitors and plans for capacity involving power, cooling, and physical space to support current operations and future university growth

6. Oversees structured cabling systems, including intra building and OSP cabling, ensuring adherence to TIA/EIA standards, proper labeling, and documentation quality

7. Serves as the primary liaison between IT and Facilities, contractors, and external vendors for maintenance, testing, and coordination of building systems supporting IT operations

8. Manages physical access controls for IT environments, including auditing access rights and supporting access technologies such as keycard systems and video monitoring

9. Coordinates infrastructure work performed by networking, server and storage, and other technical teams to ensure adherence to standards, proper racking/stacking, cable management, inspections, and change control

10. Develops, maintains, and enforces standard operating procedures (SOPs), infrastructure standards, and best practices, support team training and compliance

Required Qualifications

Educational Requirements

Bachelors degree from an accredited institution of higher education in information technology, engineering, facilities management, related discipline, or an equivalent combination of relevant education and/or experience.

Required Experience

Five (5) years of experience in IT infrastructure, data center operations, or facilities related IT management.

Preferred Qualifications

Additional Preferred Qualifications

BICSI certifications such as RCDD or Technician (TECH)

Data center infrastructure certifications such as CDCTP or CDCMP

Preferred Educational Qualifications

An advanced degree from an accredited institution of higher education in a related field

Preferred Experience

Experience working with DCIM platforms, CAD tools, or infrastructure modeling software

Demonstrated experience developing and enforcing physical infrastructure standards across distributed IT environments

Knowledge, Skills, & Abilities

ABILITIES

Able to create, update, and enforce infrastructure documentation and standards

Able to handle multiple tasks or projects at one time, meeting assigned deadlines

KNOWLEDGE

Knowledge of electrical and mechanical systems supporting IT, including single and three phase power, UPS systems, load balancing, generators, transfer switches, breakers, and PDUs

Strong understanding of structured cabling standards (TIA/EIA), pathway design, labeling protocols, and best practices in cable management

Experience managing enterprise data centers, MDF/IDF rooms, or other mission critical physical IT environments

Experience coordinating with Facilities teams for HVAC, electrical systems, fire suppression, and access control support

Experience implementing or managing environmental monitoring systems (temperature, humidity, power usage, etc.)

Hands on experience with rack elevation planning, documentation tools such as Visio, CAD, or DCIM platforms, and asset management systems

Knowledge of physical security practices for IT spaces, including keycard access, video surveillance, and access audits

SKILLS

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, and presentation skills

Project management skills and experience coordinating cross team and vendor activities

Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)

Strong attention to detail and follow up skills

Strong customer service skills and phone and e mail etiquette

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is considered a position of trust.

This position does not require a purchasing card (P-Card).

This position may travel 1% - 24% of the time

Background Check

• Standard Enhanced
• Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening

results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf