IT Facility Manager

Posting Details

Position Information Posting Number: SF2460P Position Title: IT Facility Manager Position Type: Professional Salaried

Department Information Technology - Troy Division Finance and Administration Campus: Troy Online Work Status: Full-Time FT Temporary: No Location: Troy - T01

Job Summary

The IT Facility Manager position in Information Technology is responsible for maintaining and servicing the IT facility, including but not limited to the primary building annex John Lewis Hall datacenter and IT datacenter. This includes routine maintenance of systems, including Fire alarm, fire suppression system, security alarm system, fob access system, CCTV, generator, transfer switch, UPS, etc. This position requires organization to ensure systems are maintained, inspected, and services in an appropriate time frame to ensure operations of the IT department continue without interruption. This position needs to report updates and issues to key personnel to make sure they are aware of the status of systems and make sure they are aware of issues and ensuring they are resolved in a timely manner.

The IT Facility Manager is responsible for handling all work orders for the facilities and escorting Physical Plant through secure areas. This position is also responsible for maintaining tape back ups for critical systems, ensuring back ups are pulled, logged, and stored appropriately. Other duties as assigned.

Minimum Qualifications

1. Bachelors degree in a related field OR a minimum of two years of experience working within an Information Technology support area.
2. Skill in both time management and project management.
3. Ability to manage multiple tasks and prioritize those tasks effectively.
4. Ability to make recommendations overseeing establishing and implementing various educational technologies as well as acting on University directives.
5. Ability to provide basic IT support to end users.

Preferred Qualifications

1. Minimum of two years experience as a facility manager or related field or equivalent education.
2. Extensive experience planning, facilitating, eliciting, documenting functional and technical requirements.
3. Ability to manage multiple concurrent projects, activities, and tasks under time constraints.
4. Ability to effectively interface with staff at all levels.
5. Exceptional communication, teamwork, and influencing skills that foster a collaborative and continuous-improvement environment.
6. Excellent facilitation and organizational skills.
7. Strong critical, analytical thinking, and problem-solving skills.
8. High energy level, adaptive, and a strong team player with a good work ethic.

Driving Requirements

Driving may be necessary but is not a primary responsibility. Work Hours

Monday through Friday: 8:00 AM - 5:00 PM Additional hours as needed.

Hazardous Conditions and Physical Demands

NA

Supervisory Responsibility

No

Posting Date: 01/30/2026 Closing Date: Open Until Filled Yes

Special Instructions to Applicants

Quick Link: https://www.troyuniversityjobs.com/postings/46544 Reference Letters Reference Letters Solicit References Through the System No Last Day a Reference Provider Can Submit Reference Applicant Special Instructions Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply if applicable, so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact job@troy.edu.

Supplemental Questions

Required fields are indicated with an asterisk.

How did you hear about this employment opportunity?

Troy University employment website: www.troyuniversityjobs.com Chronicle of Higher Education Higher Ed Jobs Social Media website Indeed Other employment website: please specify below Employee Referral: please specify below Local newspaper: please specify below Professional journal: please specify below Other source: please specify below Please specify

Open-Ended Question

Regarding your current employment status, please select one of the following:

Not a current Troy University employee Current part-time Troy employee, including adjunct faculty Current full-time Troy employee - initial appraisal period complete Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)

Do you have a Bachelors degree in a related field OR a minimum of two years of related experience working within an Information Technology support area?

Yes No

Applicant Documents

Required Documents:

• Resume
• Cover Letter
• List of References
• Optional Documents:
• Letter of Reference 1
• Unofficial Transcript 1