IT Field Service Technician

Your skills\n\n Minimum of 2\u20133 years of experience in IT support, including printers, servers, data centers, or enterprise-level projects\n Experience troubleshooting hardware, software, and networking issues\n Strong customer service and client-facing communication skills\n Valid driver's license and Willingness to commute long distances between customer sites\n Ability to lift and carry equipment up to 50 lbs\n Ability to work independently and manage multiple service needs\n Availability to support rotational schedules or on-call coverage when required\n This role is an Hourly Non- Exempt position with a targeted hourly range of $22 \u2013 $25USD\n \nYour tasks\n \nHemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites.\n \nKey Responsibilities:\n \n\u2013 Provide technical support for PCs, printers, servers, and data center equipment\n \n\u2013 Communicate professionally with clients and ensure satisfaction\n \n\u2013 Install, upgrade, and repair IT hardware and infrastructure\n \n\u2013 Collaborate with dispatch, engineers, and project teams\n \n\u2013 Troubleshoot hardware, software, and network issues\n \n\u2013 Support HP servers and enterprise environments\n \n\u2013 Track inventory and provide service updates\n \nBe part of us\n \nHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile \u2013 we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.\n\n