Your skills
Collaborating with other members of the team including dispatch, project managers, engineers, and other technicians to ensure seamless delivery of support services.
Willingness to commute long distances between customer sites and must have a valid drivers license. Available to work a rotational 24/7 on-call scheduled shift.
Providing technical support for HP servers and data center equipment including installation, configuration, and troubleshooting of hardware, software, and network issues.
This role is a Salary Non-Exempt position with a targeted salary range of 50,000 - 55,000 USD.
Managing and maintaining inventory of spare parts and equipment and Ability to lift and carry equipment up to 50 lbs.
Experience in technical support or a similar role with experience in troubleshooting hardware, software, and networking issues.
Performing equipment installations, upgrades, and repairs for clients' printers, PCs, Data Centers, servers, and other IT equipment.
Minimum of 2 - 3 years of experience in IT support, printers, HP servers, data centers, and enterprise-level projects.
Your tasks
Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician you will be responsible for providing exceptional technical support to our clients, both consumers and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with HP servers, data centers, printers, and PCs. This role requires a high level of customer service skills as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving as this is a high-demand role that may vary depending on location.
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers but also make the world a better place. 20% of our profits go into our Direct Actions: Hemmersbach Rhino Force and Hemmersbach Kids Family. Thats why Hemmersbach is The Social Purpose IT Company.