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IT Field Support Level I with Security Clearance

Cencore Group

Columbia, MD

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JOB DETAILS
SKILLS
Communication Systems, Communications Equipment Maintenance, Computer Testing, Computer Workstations, Ethernet Cable, Fiber Optic Cable, Government, Hardware Configuration Management, Hardware Development, Hardware Installation, Hardware Specification, Identify Issues, Installation Guide, Microsoft Active Directory, On Site Support, Peripheral Hardware, Printers, Problem Solving Skills, Requirements Management, Schedule Development, Security Clearance, Security Protocols, Site Initiation, Staff Training, Systems Administration/Management, Technical Support, Technical Training, Teleconferencing, United States Department of Defense (DoD)
LOCATION
Columbia, MD
POSTED
Today
Description We are seeking a Voice IT Field Support Specialist - Level 1 to provide on-site and remote technical support for computer, communications, and teleconferencing systems within a cleared government environment. This role involves performing site surveys, installing and configuring hardware, maintaining communications infrastructure, and training site personnel. The position requires hands-on technical skills, strong problem-solving abilities, and strict adherence to DoD and security protocols. Key Responsibilities * Conduct site surveys to assess and document existing configurations and user requirements. * Analyze requirements and prepare hardware acquisition specifications. * Develop and manage hardware installation schedules. * Prepare site installation documentation and configuration change drawings. * Configure computers, communications devices, and peripheral equipment. * Install, configure, and test computer workstations, printers, peripherals, and teleconferencing equipment (including associated cabling). * Maintain fiber optic, Ethernet cabling, and telephone systems (government or vendor-provided). * Troubleshoot and repair hardware, communications devices, and peripheral systems. * Provide end-user training on proper hardware usage. * Support Active Directory security and policies as directed. * Document all service activities in accordance with organizational and security requirements.

About the Company

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Cencore Group

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