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Job Summary
The IT Field Support Technician provides enterprise‑level, onsite technical support to Cantex Home Health & Hospice (HCBS) locations and Skilled Nursing Facilities across the Austin region. This role is responsible for diagnosing and resolving hardware, software, network, and peripheral issues, supporting mobile and desktop devices, and ensuring reliable technology operations for field and facility staff.
This position performs a balanced mix of ticket resolution, preventative maintenance, and project participation, including equipment refreshes, infrastructure upgrades, and facility expansions. Work is performed onsite at Cantex locations, requiring daily travel between facilities. This is not a remote position.
The role includes two weeks of onboarding in Dallas at HQ before transitioning to independent field work.
CANTEX INC. is a national manufacturer of nonmetallic electrical conduit, fittings, accessories, utility and communications duct and residential switch and outlet boxes. Our eight (8) manufacturing facilities and three (3) distribution centers are strategically located to provide fast efficient delivery for our distributors.
CANTEX PVC Products had its beginning over 40 years ago as a division of a national corporation in the utility and building construction industry. The Plastics Division grew steadily in size and importance. Its product lines expanded into several major categories before focusing the company strictly into the electrical and communications markets in 1999.