IT Field Support Technician (PACS)

4 Corner Resources

Orlando, FL

JOB DETAILS
SKILLS
1st Level Support, Communication Skills, Computer Workstations, Customer Support/Service, Hardware Administration, Hardware Components, Hardware Quality Assurance, Healthcare, Help Desk, On Site Support, Onboarding, Picture Archiving and Communication System (PACS), Radiology, Software Administration, Systems Administration/Management, Technical Support, Telephone Skills, Testing
LOCATION
Orlando, FL
POSTED
6 days ago
4 Corner Resources is hiring multiple IT Field Support Technicians for a healthcare organization's radiology department. This is a hands-on, on-site role built for someone early in their IT career who wants to grow into imaging systems support, with training provided on the job.
 
IT Field Support Technician Responsibilities:
  • Provide on-site, first-level IT support for radiology workstations and PACS users across assigned imaging center locations in the Central Florida area
  • Respond to incoming support calls, troubleshooting hardware, software, and connectivity issues on radiology workstations and reading stations
  • Communicate proactively with providers during active issues, providing status updates and estimated time to repair approximately every 30 minutes
  • Travel between assigned sites as needed to provide hands-on support
  • Support advanced client applications used by radiology staff, including reading station and diagnostic monitor setups
  • Assist with installation, setup, and testing of radiology hardware components
  • Escalate complex PACS issues to senior administrators as needed
  • Assist with day-to-day monitoring of radiology workstation performance and uptime
 
IT Field Support Technician Qualifications:
  • Familiarity with PACS and how it's used in a healthcare/radiology setting is a plus
  • Ability to troubleshoot hardware, software, and advanced client applications
  • Strong communication skills, comfortable providing regular status updates to providers
  • Comfortable traveling locally between multiple sites within Central FL and Tampa, FL 
  • Comfortable working on-site in a hands-on, fast-paced healthcare environment
  • Prior IT field support, hardware support, or help desk experience is a plus, but not required
 
IT Field Support Technician Details:
  • Location: must be local to Orlando, FL, full travel in the field
  • Schedule: 8-hour shifts, Monday through Friday; occasional Saturday coverage possible with flexible scheduling
  • Training: Hands-on onboarding shadowing field support and hardware teams, including software-side training on common issues and fixes
  • Duration: Minimum 6-month contract, pilot program with potential for extension (no guarantee of permanent placement)

4CR3

About the Company

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4 Corner Resources

Who We Are

4 Corner Resources is a professional recruiting and staffing firm headquartered in Orlando, Florida. Founded in 2005 by a seventh-generation Floridian, our success and reputation as an Orlando staffing agency were built by pairing performance and effectiveness with unmatched personal client service. Our unique ability to combine cultural fitwith technical requirements has earned 4 Corner Resources a reputation as a highly trusted recruiting partner to our clients and candidates alike.

Though we are headquartered in the southeastern United States, our team of recruiting and staffing experts work with clients across the country — from Los Angeles to New York City — to ensure they are hiring the right candidate every time. We develop relationships with passive candidates and active job seekers alike to maintain a strong and extensive network of candidates.

Overview

Headquartered in the heart of Downtown Orlando, FL, 4 Corner Resources is a professional recruiting firm specialized in providing Information Technology, Engineering, Marketing, Finance and Contact Center professionals for contract and permanent positions.

Website
http://www.4cornerresources.com
Phone
407-872-1521
COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2005
WEBSITE
https://www.4cornerresources.com/