Waste Connections has an immediate opening for an IT Field Technician based in our Knoxville, TN office. This role will be responsible for supporting IT/Telecom equipment spanning across our TN, KY, GA, & AL locations. The position requires physical installation of security camera systems, IT closets; installation of routers, switches, patch panels, and more. Along with software configuration skills of routers, switches, computers, phones, and audio/video equipment. This position requires one to be self-motivated, have time management skills, and a customer first mentality.
Pay Rate: $50,000+ DOE
Schedule: Monday- Friday, occasional Saturdays. Starts at 8am.
Benefits: We offer excellent benefits including medical, dental, vision, flexible spending account, long term & short-term disability, life insurance, 401(K), paid time off and more.
Preferred Qualifications:
+ Bachelor’s Degree in Computer Science OR related field experience
+ 2 years or more of Network Administration OR willing to learn.
+ Experience working with Microsoft O365 and Office Applications
+ Independent worker with the ability to manage multiple projects simultaneously.
+ Strong communication, customer service, and time management skills _required_ .
Essential Duties and Responsibilities:
+ Provide tier 1 and 2 level support for workstations, including handling after-hour calls as assigned.
+ Installation, configuration and troubleshooting of TCP/IP networking
+ Configuration and troubleshooting of Microsoft Office Suite, PC and Laptop hardware configuration and troubleshooting
+ Maintain phone systems at multiple locations
+ Microsoft windows end user configuration (profiles, printers, application configuration)
+ Cisco router installation and configuration
+ iPad, iPhone / Andriod device configuration, troubleshooting, and repair
Minimum Requirements:
+ Coverage of field locations, multiple sites across the state. will require up to 50% travel of your work schedule including overnight stays.
+ Demonstrated proficiency in at least four of the following areas:
+ Windows 11
+ WYSE Winterms
+ Citrix Server
+ Telecom and VoIP phones
+ AV – conference rooms and TVs
+ Printers / PC laptop / desktop support
+ Cisco / Meraki Routers / General Networking
_Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status._