Job Description
Key Responsibilities
- On-Site Support: Travel to client sites or branch offices to diagnose and fix hardware, software, and peripheral issues.
- Hardware & Network Setup: Install computers, printers, routers, switches, and run network cabling.
- Maintenance & Updates: Perform routine system patching, backups, and equipment upgrades.
- Documentation & Ticketing: Record troubleshooting steps and track service requests using IT ticketing software.
Required Skills & Qualifications
- Technical Knowledge: Proficiency in Windows/macOS, basic TCP/IP networking, and hardware diagnostics.
- Experience: Typically 1 to 5 years of experience in desktop support or field services.
- Soft Skills: Strong customer service, independent problem-solving, and clear communication.
- Requirements: A valid driver's license, reliable transportation, and sometimes specific industry certifications (like CompTIA A+ or Network+
Skills
Communication Skillsunmatched
CompTIA - Computing Technology Industry Associationunmatched
CompTIA A+unmatched
CompTIA Network+unmatched
Customer Support/Serviceunmatched
Desktop Administrationunmatched
Documentationunmatched
Driver's Licenseunmatched
Hardware Administrationunmatched
Hardware Repairunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Information Technology Softwareunmatched
Mac Operating Systemunmatched
Maintenance Servicesunmatched
Microsoft Windows Operating Systemunmatched
Network Cableunmatched
Network Configuration Managementunmatched
Network Routersunmatched
Network Switchingunmatched
Network System Hardwareunmatched
On Site Supportunmatched
Printersunmatched
Problem Solving Skillsunmatched
Requirements Validation/Verificationunmatched
Software Patchesunmatched
Systems Administration/Managementunmatched
TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
Willing to Travelunmatched
Level up your application
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder