Are you looking for a rewarding position, in a dynamic and enriching environment? Do you enjoy applying your technical skills to solve challenges while expanding your knowledge about the newest technology?
Join Creative Tech, a high growth IT consulting firm, as an IT Field Technician based in Skokie. You will visit our local clients around Chicagoland as well as travel to multiple-day client onboardings all throughout the U.S!
As an IT Field Technician, you will work with like-minded peers in a diverse and collaborative team to provide our clients with optimal system performance and a high quality of service. Proactively embracing cutting edge technology solutions and taking pride in the knowledge gained through overcoming complex technical challenges can be expected. Please note this is travel oriented role, with consistent multi-day trips.
Job Responsibilities:
Work as part of a results-driven team to ensure daily success and client satisfaction
Master handling, installing, and maintaining the diverse range of equipment we provide to clients: computers, laptops, kiosks, thin clients, and chrome devices
Respond to service request tickets timely and with considerable attention to detail
Effectively identify and set work priorities
Be able to travel overnight and out-of-state for multiple days at a time, 1-4 times a month
Collaborate with in-house team members to resolve issues and deliver optimal solutions
Pack computer equipment safely and securely to prepare for shipping
Drive locally to deliver equipment at client sites
Provide assistance to other departments as needed
The Ideal Candidate:
Has a passion for IT and takes pride in consistently delivering results
Has excellent attention to detail and strong organizational skills
Has excellent customer service and communication skills, ensuring positive client interactions
Has extensive knowledge of current and recent versions of Windows OS
Has a solid understanding of network switches, routers, and IP protocols
Is experienced in troubleshooting and maintaining computer hardware
Approaches work with a proactive, resourceful, and solution-focused mindset
Is courteous and professional in communication
Works well independently as well as in a team environment
Owns a car with a valid driver’s license
Is able to travel overnight and out-of-state for multiple days at a time, 1-4 times a month
Is capable of lifting 30lbs and climbing a ladder when necessary
Creative Tech provides comprehensive support for work-related travel, including gas cards and iPass. For overnight travel, the company handles planning and accommodations and offers a generous per diem along with overnight bonuses.
Job Type: Full-time
Compensation: $19-25/hr
Benefits:
401(k) matching
Dental insurance
Health insurance
Vision insurance
Paid time off (including your birthday!)
Retirement plan
Bonus opportunities
Numbers & Facts
Location
Skokie
Job Type
Employee
Salary
$19–$25 Per Hour
Skills
Communication Skillsunmatched
Computer Maintenanceunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Driver's Licenseunmatched
Emerging Technologyunmatched
Establish Prioritiesunmatched
IP (Internet Protocol)unmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Information Technology Consultingunmatched
Kiosksunmatched
Laptop PCunmatched
Leading Edge Technologyunmatched
Lift/Move 30 Poundsunmatched
Maintenance Servicesunmatched
Microsoft Windows Operating Systemunmatched
Network Routersunmatched
Network Switchingunmatched
On Site Supportunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
QoS (Quality of Service)unmatched
Retirement Planunmatched
Team Playerunmatched
Thin Clientsunmatched
Time Managementunmatched
Willing to Travelunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.