Canon EMEA is looking for an IT Functional Support Senior Specialist to join our Digital Workplace team in Amstelveen, the Netherlands.
Must Have
Minimum 5 years of experience supporting End User Computing (EUC), Digital Workplace, Modern Workplace, IT Functional Support, or similar technologies.
Hands-on experience with Microsoft technologies, including Microsoft 365, SharePoint, Teams, and related collaboration tools.
Exposure to Microsoft Copilot, AI solutions, automation technologies, or a strong interest in developing expertise in this area.
Strong stakeholder management and communication skills, with the ability to engage effectively with senior leadership and end users alike.
Experience working in international environments and collaborating with geographically distributed teams.
Strong problem-solving skills and the ability to work independently, taking ownership of initiatives and delivering results.
Fluent English, both written and spoken.
Nice to Have
Experience with Microsoft Copilot deployments, AI agents, Generative AI, or AI adoption initiatives.
Experience with Power Platform (Power Automate, Power Apps).
Knowledge of Python or other technologies relevant to AI and automation.
Familiarity with Google Workspace technologies.
Understanding of IT Service Management and ITIL practices.
Experience working with cloud platforms such as Microsoft Azure, AWS, or Google Cloud.
Why Join Canon?
You'll be joining a newly formed team with a unique opportunity to influence how Digital Workplace and AI technologies are adopted across Canon EMEA. You'll work directly on high-visibility initiatives, including AI programmes sponsored by senior leadership, helping shape the future of workplace technology across the organization.
This role offers a rare combination of innovation, autonomy, and impact. You'll be trusted to bring ideas forward, solve complex challenges, and contribute to a growing area of strategic importance while working with modern technologies and colleagues across Europe.
What We Offer
Hybrid working policy & flexible working hours
Performance-based bonus
31 days annual leave
Pension plan
Bicycle plan
Up to 30% discount on Canon products
Full reimbursement of public transport costs and partial car cost reimbursement
Free parking and excellent subsidized restaurant
Onsite gym
Learning and development opportunities
International working environment
Exposure to stakeholders across EMEA
Opportunity to work on cutting-edge AI and Digital Workplace initiatives
Canon Core Behaviours
Drive for results
Focus on the Customer
Take ownership and accountability
Act as a team player
Shows courage and conviction
People orientated
Caring for self and others
Partner with business stakeholders to support the adoption and effective use of Microsoft Copilot, AI solutions, SharePoint, Power Platform, and other Digital Workplace technologies.
Drive functional support, service improvements, and continuous optimization of End User Computing (EUC) and Digital Workplace services.
Support Canon's AI Innovation Hub by helping identify, implement, and scale practical AI use cases across the business.
Provide expert guidance to users, project teams, and business leaders on workplace technologies and best practices.
Coordinate and deliver technology improvements, small change initiatives, and Digital Workplace projects across multiple countries and business functions
Work closely with architects, technical specialists, suppliers, and project teams to ensure solutions align with enterprise standards and business requirements.
Develop user guidance, training materials, support documentation, and knowledge-sharing resources that improve technology adoption and user experience.
Monitor service performance, investigate issues, and contribute to ongoing service improvements.
Lead proof-of-concepts and help assess emerging technologies that could bring value to Canon's employees and business operations.
Act as a trusted advisor, translating technical concepts into clear and practical business language for both technical and non-technical stakeholders.