Akronhousing is seeking a Help Desk Representative to provide tier-one technical support in Akron, OH. The role involves responding to IT service requests and troubleshooting desktop and mobile issues while assisting with hardware setup and user onboarding.Candidates should possess strong customer service skills and a basic understanding of Microsoft 365 and ticketing systems. A high school diploma is required, and experience in technical support is preferred. A physical presence is needed for equipment setup and support.#J-18808-Ljbffr