1 day ago Be among the first 25 applicantsDirect message the job poster from Lorven Technologies Inc.Location: Corpus Christi, TX (Onsite - 5 days a week in the office)Job Type: W2Job Description:As a Tech Support Analyst, you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.Responsibilities:Assist with new hires and acquisitions.Follow all escalation procedures according to the service level agreementUse a remote control tool to assist end users when neededProvide an accurate record of each call in the incident management tracking toolAnticipate customer needs and proactively identify solutionsPlan, prioritize, organize, and complete work to meet established objectivesMandatory Skills Description:ITILService Desk, ITSMHardware Deploy and MaintenanceTroubleshootDriving license and own vehicleNice-to-Have Skills Description:Communication skills with non IT PeopleAbility to work autonomously.Seniority level Seniority level Mid-Senior levelEmployment type Employment type ContractJob function Job function Information TechnologyIndustries BankingReferrals increase your chances of interviewing at Lorven Technologies Inc. by 2xGet notified about new Information Technology Specialist jobs in Corpus Christi, TX .Information Technology Help Desk Support Support Specialist, IT Field Services - Corpus Christi We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr