IT Help Desk Intern

Brown and Root
  • Baton Rouge, LA
    24 days ago

    Job Description

    Summary:

    Provides support to end users on a variety of issues.

    Identifies, researches, and resolves technical problems.

    Responsibilities:

    Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Relies on instructions and pre-established guidelines to perform the functions of the job.

    Works under immediate supervision. Primary job functions do not require exercising independent judgment. Typically reports to a supervisor.

    Brown & Root Industrial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

    BENEFITS: Brown and Root offers a selection of competitive lifestyle benefits which include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, and flexible work schedule. We support career advancement through professional training and development.

    Numbers & Facts

    LocationBaton Rouge, LA

    Skills

    • Customer Support/Serviceunmatched
    • Help Deskunmatched
    • Problem Solving Skillsunmatched
    • Support Documentationunmatched
    • Technical Researchunmatched
    • Technical Supportunmatched
    • Technical Writingunmatched
    • Telephone Skillsunmatched
    • Time Managementunmatched

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