TOPPAN Packaging Americas in Charlotte, NC is seeking an IT Help Desk Administrator to manage day-to-day operations, ensuring effective technical support for end users. The role involves maintaining service standards, overseeing the help desk ticketing system, and facilitating communication between IT staff and external service providers. Ideal candidates have a degree in IT or a related field, along with experience in help desk roles and knowledge of Windows, macOS, and IT service management tools. The position offers a competitive salary and comprehensive benefits.#J-18808-Ljbffr