Adobe Product Family, Analysis Skills, Cisco Network Systems, Cloud Computing, Communication Skills, CompTIA - Computing Technology Industry Association, CompTIA Security+, Computer Workstations, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Desktop Administration, Desktop PC, File Server, File and Print Sharing, Firewall Administration, Hardware Administration, Help Desk, IT Service Management (ITSM), Identify Issues, Information Technology & Information Systems, Local Area Network (LAN), MCITP - Microsoft Certified IT Professional, MCSA - Microsoft Certified Systems Administrator, MCSE - Microsoft Certified Systems Engineer, Mac Operating System X (OS X), Maintenance Services, Microsoft Active Directory, Microsoft Exchange Server, Microsoft Office, Microsoft Office 2010, Microsoft Windows 7, Microsoft Windows NT Group Policy, Microsoft Windows Operating System, Microsoft Windows Server, Network Administration/Management, Network Design, Network Monitoring, Network Security, Network Software, Network System Hardware, Onboarding, Operating Systems, Performance Analysis, Presentation/Verbal Skills, Security Monitoring, Software Administration, SonicWALL, Sophos Antivirus, Statistical Analysis System (SAS), Systems Administration/Management, Technical Support, VMWare ESX/ESXi, VMWare vCenter, Virtualization, VoIP (Voice over IP), Writing Skills