IT Help Desk Support Specialist

Job Description:

Now hiring IT Help Desk Support Specialist - Direct Hire

Location Osceola, AR

Pay Rate: $25.00+ per hour (Based on experience)

Day Shift

With Staffmark, you're more than an employee filling a IT Help Desk Support Specialist role - you're a respected team member from day one. Find more than a job with Staffmark - find a team that values your time, talent, and potential.

Ready for a IT Help Desk Support Specialist job where you're seen, supported, and appreciated? We're hiring people who make a real impact behind the scenes - because nothing runs without a strong team.

You take initiative. You drive results.

Here's what we're looking for.

• High school diploma required; technical certification preferred
• Experience with basic IT troubleshooting and support
• Strong communication skills with the ability to explain technical issues clearly
• Organized, detail-oriented, and able to manage multiple priorities
• Self-motivated with a strong sense of accountability

Preferred:

• Experience supporting IT systems in a manufacturing environment

Key Responsibilities:

• Provide technical support for desktops, laptops, printers, and office equipment
• Troubleshoot hardware, software, and basic network connectivity issues
• Set up and configure new workstations, including data transfer and application installs
• Deliver remote support to off-site users and facilities
• Open and manage support tickets with third-party vendors
• Perform system updates, patches, and routine maintenance
• Document troubleshooting steps and resolutions in ticketing systems
• Communicate timely updates and ensure a high level of user satisfaction
• Identify root causes and recommend preventative solutions

Why This Opportunity?

Because your career should move forward, not stand still. Our partner company can provide you with the vital benefits that you deserve. A list of benefits will be provided to you upon hire.

Misael Found Steady Work-and You Can Too

"I like working at Staffmark because there are many assignments available and reasonable pay." - Misael, Staffmark Associate

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.