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IT Help Desk Tier 1-2

CFS

Romeoville, IL

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JOB DETAILS
SALARY
$45,000–$55,000 Per Year
SKILLS
1st Level Support, Amazon Web Services (AWS), Apple Macs, Cisco Network Systems, Cloud Computing, Communication Skills, Computer Hardware, Computer Networks, Computer Services, Computer Skills, Computer Software, Dell Computers, Diagnostics Solutions/Software, Hardware Configuration Management, Hardware Installation, Help Desk, Hewlett-Packard Hardware, Identify Issues, Information Systems/Technology IS/IT Administration, Local Area Network (LAN), Microsoft Exchange Server Administration, Microsoft Hyper-V, Microsoft Windows Azure, Microsoft Windows Server, Mobile Devices, Network Administration/Management, Operating Systems, Order Processing, Printers, Problem Solving Skills, Record Keeping, Resolve Customer Issues, Technical Support, VMWare, Virtualization, Wide Area Network (WAN)
LOCATION
Romeoville, IL
POSTED
3 days ago

IT Help Desk Tier 1-2 l No Sponsorship Available


IT Help Desk Tier 1-2
Job Details:
Compensation: $45,000 – $55,000
Work Environment: Onsite (5 Days)
Office Location: Romeoville, IL

IT Help Desk Tier 1-2
Job Responsibilities:



  • Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.

  • Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.

  • Confer with users and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support.

  • Develop training materials and procedures, and/or train users in the proper use of hardware and software

  • Refer major hardware or software problems or defective products to main escalation point

  • Order, setup and supply users with IT hardware

  • Answer users' inquiries regarding computer software and hardware operation to resolve problems.

  • Conduct basic troubleshooting of local area networks (LANs), wide area networks (WANs), and Internet systems

  • Mobile device management

  • PC/Printer installations

  • First level support to employees


IT Help Desk Admin
Job Requirements:



  • 2 years’ experience in infrastructure and/or help desk support

  • Strong ability to work in a fast paced environment

  • Experience with Cloud Computing Services (AWS, VMware, Synology, Quest, Azure)

  • Experience with Microsoft Windows Server, Exchange Admin, Google Workspace

  • Hardware configuration (HP, Dell, Cisco, Meraki, Lenovo, Asus, Mac)

  • Virtualization technology Experience (VMware, Hyper-V)

  • Experience troubleshooting and resolving issues remotely and in the field


Build a rewarding long-term career with us at CFS—when we knock, doors open.


Timing is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities.


#INJUN2026


#ZRCFSTECH


#LI-AC2

Click here to apply online

About the Company

C

CFS

Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.

CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.

Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Financial Services
FOUNDED
1994
WEBSITE
http://www.cfstaffing.com/

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