Analysis Skills, Computer Maintenance, Desktop Environments, Disaster Recovery, Endpoint Security, Firewalls, Hardware Installation, Help Desk, Information Technology & Information Systems, Local Area Network (LAN), Microsoft Active Directory, Microsoft Exchange Server, Microsoft Remote Desktop Services (fka Terminal Services), Microsoft SQL Server, Microsoft Virtual Server, Microsoft Windows Operating System, Network Administration/Management, Network Design, Network Performance/Analysis, Network Systems, On Call, On Site Support, Problem Solving Skills, Project Planning, Requirements Management, Software Installation, Sophos Antivirus, Systems Administration/Management, Systems Analysis, Technical Support, Wide Area Network (WAN)